I have been working in Fitness for almost ten years, and I am now planning a transition into Computer Systems Analyst. Although successful in my Fitness career, I have realized the aspects of my work I find most rewarding are all in computer related functions:- Solid foundation in Fitness affairs: As Supervisor on mornings, I have been responsible for a number of Fitness functions, including sports, training new members, setting up 24/7 access and training new employees. A quick learner of complex computer programs, I am eager to broaden these competencies.- Dynamic communication style: I am adept in building relationships, consensus and a shared sense of purpose. I am known for my ability to quickly establish trust with employees, mediate disputes and motivate others into action.- Experience in computer training: A constant throughout my Air Force career has been my passion for the design and delivery of staff development programs. Comfortable and experienced giving both large and small-group presentations, I have conducted 30 training seminars for diverse audiences across all experience levels.I'm currently seeking opportunities in the IT and/or computer related fields, so if you'd like to work together, feel free to connect via LinkedIn or contact me directly at joncollard01@gmail.com!Specialties:- Building Relationships with people- Computer based Training- Leadership Training- Excel Management- Staff Development Programs- Performance and development- People Management- Employee Relations & Welfare
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Fitness SpecialistUnited States Air Force Sep 2018 - Dec 2022▪ Developed uniform standard operating procedures and implemented strategies which exceeded the organization’s customer satisfaction goals.▪ Conducted comprehensive staff1 training to build a team of experts in customer service, and improved customer service skills and customer loyalty.▪ Established customer assistance protocols, such as responding to customer complaints in a timely fashion and resolving customer grievances swiftly and efficiently.▪ Monitored customer feedback rate of 97% regularly and maintained a reputation for the highest levels of customer satisfaction.▪ Implemented an incentive program to reward employees for meeting customer service goals and developing strong customer relationships.▪ Analyzed customer feedback to inform and improve customer service initiatives and regularly updated operating procedures to ensure established customer service standards were met.
Jon Collard Education Details
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Training ConceptsInformation Technology Career Start -
Accounting
Frequently Asked Questions about Jon Collard
What is Jon Collard's role at the current company?
Jon Collard's current role is IT Support | CompTIA A+/Network+ Certified | US Air Force Veteran.
What schools did Jon Collard attend?
Jon Collard attended Training Concepts, Delta College.
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Jonathan Collard
Washington, Dc -
Jon Collard
I Have A Passion For Everything Business And I’M Currently Transitioning To Full Time Business Development, Working With Other Business Developers In A Consultant Role.Clovis, Ca1cart.org -
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