Jan 2017 – Present Day, Hertfordshire Students’ Union - The Forum Hertfordshire.Current Position - Operations Manager.Responsibilities• Achieving financial objectives/KPI’s through event planning and management, budget creation (and monitoring) and financial reporting.• Prepare health and safety plans and ensure health and safety legislation is met within a high-risk environment to ensure the safety of staff, students and customers.• Attend joint working groups with University, Police, Council, Fire Brigade and all organisations in relation to venues and event operation to ensure compliance with legal requirements.• Lead and develop the management team and 120 casual staff into well trained, safety conscious personnel to achieve departmental goals and organisational strategy. • To lead and support direct reports in the management of commercial income streams including private hire, corporate hire, media sales, night club events and new business opportunities to increase revenue. • Source, negotiate and manage contracts with suppliers and contractors including wholesale suppliers, security companies, caterers, audio/visual suppliers to ensure high standards are achieved whilst maintaining cost control. • Departmental strategy planning ensuring objectives are being met though regular meetings with the team.• Oversee the commercial marketing plan, to ensure vibrant and exciting advertising campaigns are achieved on social media platforms and email communication channels.• Build and maintain relationships with key suppliers, contractors and general business network through regular communication and the sharing of ideas and initiatives.• To update working policies and review, monitor and improve the delivery of training procedures. • To lead on events and entertainments programme, ensuring it remains relevant to our customers through focus groups for diverse opinions, whilst maintaining affordability.

Responsibilities• To build brand and marketing strategy. This included awareness of customer engagement and insight activity.• All regional promotional activity including PR and external media communications initiatives.• Brand development and marketing including design to encompass tactical campaigns which grew sales and made a positive impact to revenue.• A high degree of multi-tasking to build marketing, online visibility and social media awareness, music policy, security procedures, entry policies and pricing.• Recruitment and development of team.• Responsible for customer communications, venue ambiance, music, drink menus and pricing to maximize customer dwell time, arrival time and experience• Deal with all incoming customer enquiries including VIP reservations and Private Hires• Creating Cocktails menu’s dependant on trends, seasons and festivities• Monitoring sales and opportunities to increase profits• Arrangement of security and advise security team on all aspect of venue safety.• Plan and schedule weekly, monthly and annual events.• Reviewing entertainment contracts & riders• Building and maintaining key relationship with press to increase brand awareness, drive traffic to website & social media sites.

Annual Events from 1999 to 2013 Team Event ManagerBelow is a list of events that I was actively involved in as one of three team event managers for PVM Promotions. PVM Promotions project manages various events for magazines and tour operators. Twentys Reunion - Annually from 1999 to Present Day held at Butlins Skegness.Airtours Weekender 1999 to 2003 Max Power Weekender 2004Motor Cycle News Weekender 2004 to 2016Radio City Weekender 2003Rock FM Weekender 2003(Light & Sound Planner Only) Northern Soul Weekender 2004Role duties include:• Negotiation of Venue Hire Charges• Team Catering Costs• Planner for event roster of entertainment from client briefings• Arrangement of on-site paramedics and ambulance staff• Arranging payment for DJ’s/Dancers and other Entertainers• Overseeing Security Staff for full event• Advancing and Stage Management• Responsible for overseeing technical & production equipment for staging• Arrangement of venue decoration including atmospherics & VIP area• Artiste Liason

Roll included:Events Management & Coordination. Flight & Accommodation SourcingEntertainment Bookings Taken From Client Brief.Working Within A Team To Create The Best Event Possible.Brand Marketing, Booking Agent, Advertising, Brand Awareness & Development.Working Within A Strict Budget and Detailing Of All Expenses and RevenueTour manager,

Since 2001, Jon Constantine has grown from being the resident in the most popular bar in San Antonio (at the time) Simples, playing the cutting edge tracks of the time as well as hosting a weekly classics night which proved to be an invaluable education and has helped develop Jon into the versatile dj he is today.Jon gained huge popularity with workers and club owners a like and very quickly moved on to become resident DJ and promoter for Coastline Cafe Ibiza in 2001. Jon has played an integral part of turning an unknown brand into the hugely popular brand it is today, as well being marketing manager for Kanya Sunset Café since 2004-2006.In 2007 Jon added to his list of projects the development of ‘Ibiza Residents’, a brand dedicated to the talents of Ibiza DJs. Jon has DJ’d in all the major clubs and bars on the island including, Pacha for Hed Kandi, Space, Amnesia for Gods Kitchen, Privilege for Meganite (Mauro Picotto), El Divino for Miss Moneypennys and Kidology, Es Paradis for Clockwork Orange and various brands, Eden for Gatecrashers/Slinky and various brands.He has also DJ’d with some of the top shelf DJ’s including, Tiesto, Judge Jules (BBC Radio 1), Groove Armada, FatBoy Slim, Trophy Twins (BBC Radio 1), Nic Fancculli, Sandy Rivera, Milo, Bodyrox, Boy George, Fergie, Rob Tissera, Judge Jules, Pete Tong, Kissy Sellout, Dave Seaman and many more. He has hosted the funky room for Dave Pearce (BBC Radio 1) @ Eden for 2 years.In 2003 Jon had a No1 with ‘Pete tongs’(BBC Radio 1) buzz chart of the year and was ‘tune of the week’ in Dave Pearce’s Radio 1 show with ‘Kujay Dada- Young Hearts’.In 2006 Jon had a No2 two weeks running, again with Pete Tongs’ buzz chart with ‘Elektrik DJ- Crazy’. Carl Cox has also placed Jon Constantine – Shake your body in his top 10 for Sept 07. He was also featured in DJ Mag Ibiza, titled ‘How to make an anthem’.Jon has been resident DJ for Miss Moneypennys @ El Divino.

This roll was a 7 day back to back Events Management position dealing with high-end global brands including Gods Kitchen, Cream, Ministry of Sound, Hed Kandi to name a few. Responsibilities included Event Management & Planning, Building Relationships With Corporate Tour Operators (TUI, Thomas Cook) and Industry People, Brand Management & Development, Entertainment and Artist bookings, Contracts, PR & Graphic Design,