Jon Cooper Email & Phone Number

Mountain View, California, Us

Atlanta, Ga, Us

Acting Service Delivery Senior Manager for Asia Pacific-Japan South (ANZ-SEA), responsible for overseeing Incident Response, Technical Testing, Managed Security Services Implementation and Governance Risk Compliance practices. Provide assistance and direction to Global Operations including Customer Success Mangers, Security Program Mangers and sales.Responsibilities include operational and personnel assistance in relation to Human Resources, Industrial Relations and local escalation paths. Local point of escalation for the global business, clients and partners, covering both internal requirements associated with personnel and business functions, as well as client and partner project engagement and satisfaction.

Atlanta, Ga, Us

Senior Manager for Asia Pacific-Japan South (ANZ-SEA) Incident Response practice for Secureworks, over seeing a local consulting team, contractors and globally based consultants assisting the region. Further, responsibilities include the capture and reporting of metrics for each client engagement, ensuring projects are within contractual constraints, within the desired timeframe and attain client satisfaction. Further to management, my role also has me assisting and completing engagements/work related to boutique, small businesses and large scale global enterprise; ranging from basic single disk forensics to global enterprise breach and remediation of Advanced Persistent Threats.

Atlanta, Ga, Us

Practice Lead for Asia Pacific-Japan South (ANZ-SEA) Incident Response practice for Secureworks, over seeing a local consulting team. Incident Response efforts include boutique, small businesses and large scale global enterprise; ranging from basic single disk forensics to global enterprise breach and remediation of Advanced Persistent Threats. Further to active incidents, engagements include proactive work in relation to Cybersecurity Incident Response Policy development, development and facilitation of tabletop exercises and custom engagement offerings.

Atlanta, Ga, Us

Mountain View, California, Us

Canberra, Act, Au

Federal Agent, Cybercrime Operations – Response and investigation relating to attacks and exploitation of National Information Infrastructure. Reverse engineering and investigations surrounding malware, malware infrastructure and actors. Acting Team Leader and Case Officer duties in relation to multiple operations targeting exploitations of infrastructure and targeted infections (phishing/spear-phishing/DDoS), personnel management. Other duties include preparing and delivering presentations, liaising with domestic and foreign government departments, law enforcement and industry, completing reporting requirements and investigation logs, providing a national on-call response capacity and assisting with judicial brief preparation and general clerical work.

Canberra, Act, Au

Federal Agent, Crime Operations – Duties included general crime investigation, listening to and summarising telephone intercepts, surveillance, general clerical work, assisting with judicial brief preparation and providing an on-call response capacity.

Canberra, Act, Au

Seconded to Cybercrime Operations in April 2011 through July 2011 to assist in an operational capacity.

Melbourne, Victoria, Au

Uniform General Duties - Duties included conducting patrols of metropolitan and rural areas. Investigating matters reported to police, processing of offenders, preparing evidentiary briefs for presentation to court, caring for prisoners in custody, liaising with community members and organisations and general clerical duties.

Diploma Of Public Safety (Policing)

Undergraduate Bachelor Of Applied Science (Photonics) And Telecommunications Engineering