Jon Crawford Email & Phone Number

Dayton, Ohio Area

Promoted to coordinate and direct inventory, sales, and operational initiatives to meet and exceed business objectives for a wholly-owned subsidiary of Gypsum Management Supply (GMS) and leading provider of construction materials and equipment. • Oversee 75 employees within the company's sales, operations, and collections teams to ensure unified processes and operational consistency across all three Ohio branches serving Dayton, Columbus, and Cincinnati.• Forge, nurture, and manage effective business relationships with vendors and key customer accounts and negotiate pricing on each end to maximize gross profit; maintain roughly $2 million in net annual profit.• Forecast and budget for sales, expenses, and profit, and make adjustments as necessary while holding employees accountable for meeting sales objectives.• Control expenses by continuously analyzing operating costs and identifying efficiencies to offset unnecessary spending.• Developed and implemented an inventory count system to eliminate inventory losses by 90% (from $80,000 to $8,000 yearly).• Launched a successful process improvement initiative by installing GPS tracking devices on all delivery trucks to help track their real-time locations, halving turn-times from 30 minutes to under 15 minutes, contributing to bottom line growth. • Created an apprenticeship program for aspiring delivery drivers within the company to help them acquire their CDLs, driving employee retention and closing talent gaps.

Dayton, Ohio Area

Promoted to successfully develop prospective customers into clients and win business to achieve incremental revenue growth.• Grew customer account base from 10 customers to over 40 customers while also increasing monthly sales revenue from $300,000 to $500,000 within a single year.• Served as a trusted advisor to new and existing clients, exhibiting extensive product and application knowledge to help key account stakeholders make informed buying decisions.• Developed and maintained lasting, profitable business relationships with key accounts still in existence today. • Provided all prospective clients with timely, accurate, and competitive pricing when initializing and submitting bids for approval. • Performed regular market and pricing analysis to deliver accurate quotes for custom work while setting competitive daily prices.• Bid and won contracts with two of the largest commercial contractors in Cincinnati with no previous business with either.

Dayton, Ohio Area

Challenged to lead workforce development and inventory management initiatives to drive and sustain increased net profitability.• Provided day-to-day leadership of a branch which received, maintained, and distributed up to 15,000 SKUs representing nearly $2 million worth of inventory.• Led and implemented the migration to DMSI Agility, resulting in decreased inventory loss and increased efficiency.• Developed employees and encouraged retention by evaluating each associate and reassigning them to alternative roles within the branch in alignment with their professional aptitudes and promoting from within.• Created a new dispatch system to increase efficiencies while significantly reducing lead times and paper waste.• Maintained appropriate inventory levels, controlled expenses, and managed logistics and upkeep of fleet vehicles.

Columbus, Ohio Area

Recruited to help manage day-to-day branch operations to ensure efficiency and profitability in alignment with business goals of a division of United Building Materials providing drywall, acoustical ceilings, steel framing, insulation, and tools. • Undertook and managed the supply chain for one of the largest construction partnerships in the company's history - delivering $3.5 million worth of materials to supply a 13-story addition to National Children's Hospital in Columbus, Ohio. • Performed a strategic branch turnaround using a steady, data-driven approach to increase performance, reduce overhead, and gradually return the branch to fiscal solvency and profitability to generate between $3 million to $4 million in annual revenue. • Created and implemented a successful employee retention program to recognize associates for excellent performance while reinforcing company culture; spearheaded a safety bonus program now used company-wide.

Warren, Ohio

Recruited to provide plant-wide oversight of production, scheduling, reduction, quality, safety, and traffic processes at the largest manufacturer of interior and exterior steel framing products and accessories in the United States (formerly known as Dietrich Metal Framing).• Managed multiple short-term and long-term priorities to support manufacturing processes and methods throughout the plant.