Jon Dachs Email & Phone Number

Local Service Manager

Supervision, leadership and guidance to counselling staffImplement skills and development strategies to ensure high-quality client service deliveryDrive continuous improvement activity

Brisbane, Australia

Implementation of MyTime and Client Management System (CMS) projects for UnitingCare CommunityConducted Business Change Impact Assessments and developed Business Change Response Recommendations

Sunshine Coast, Queensland

Managed service delivery of 5 counselling services with an annual budget of $1.5m, comprising 3 team leaders, 15 counsellors and 3 admin workers in Maroochydore and Chermside

Maroochydore

Managed counselling services across three worksites, with leadership responsibilities for 1 site manager, 3 team leaders, 22 face-to-face counsellors, 7 admin workers and 100+ volunteer telephone counsellors

Maroochydore

Managed provision of the Telephone Counselling ServiceDelivered Nationally-Recognised Training to student telephone counsellors, and assessed competency for the issuance of the Certificate IV in Telephone Counseling SkillsAccreditation and re-accreditation of telephone counsellors

Maroochydore

Trained up to 100 student telephone counsellors p.a.Developed the original Certificates III and IV in Telephone Counselling Skills in conjunction with the CS&H ITAB, for inclusion in the Community Services Training Package, developed the assessment materials used by Lifeline Australia to assess student competence

Master Of Counselling

Diploma Of Training And Assessment Systems (Bsz50198)

Graduate Diploma In Couple Therapy, Couple And Family Therapy

Bachelor Of Arts

Education record