Jon Devine Email & Phone Number

Sydney, New South Wales, Australia

Responsible for leading the team that manages our Franchise store network throughout ANZ and the strategic additions to our retail store network

Sydney, Australia

Held leadership responsibility for driving results and to oversee operations for the Optical segment of Luxottica Retail. The role is heavily focused on rebuilding the entire store operational strategy to deliver a more dynamic business and to drive segment growth, top and bottom-line returns, and introduce new product lines and services to the market that directly impact customer growth.● Delivered the vision, strategy, and initiatives throughout a network of 412 stores● Embedded a new vision to reposition Luxottica as the premium store of choice● Delivering 18/19 quarters of comp store growth● Turned around over 49 stores from a collective of -11% negative to +8% growth● Introduced a new Mystery Shopper program, with NPS up YoY for 5 years● Increased appointment capacity to over 1.5 million eye tests p.a.● Project managed the launch of the first Ray-Ban branded stores in Australia● Grew Eyewear Protection Plan (insurance cover) by over 14% YoY● Rolled out Kronos Cloud as the core platform for workforce management ● Deployed iAuditor tool (Safety Culture) to drive compliance

Shanghai City, China

Initially appointed as Senior Director, Product and Logistics for China and then transitioned to VP Product & Logistics. The role reported to the CEO, Greater China. on developing solutions that leverage the company’s volume, systems, and partnerships that would support and underpin growth for the greater China region, whilst providing consistently high levels of customer service in a cost-effective manner. ● Directed and executed the product and logistics model for 215 stores.● Underpinned Greater China achieve double-digit year-on-year growth ● Re-built the supply chain model to better align with the global vision● Introduced new OTB management tools, assortment tools, and planning tools● Reduced days of stock in hand by over 15% YoY● Determined logistics best practices that supported lean principles ● Influenced marketing and VM to deliver 16% sales conversion improvement● Rolled out a new after-sales service and out of warranty options● Negotiated the closure of the HK and Greater China DCs (distribution centres) ● Partnered with Zeiss to improve lens quality, i.e. premium lenses

The position of Group Merchandise Planning Manager was tasked with leading the successful development, execution, and communication of the merchandising sales, gross margin, and inventory plans for all-optical stores. This was a middle management position that would also step up as senior management (acting) as required.● Owned all levels of merchandising operations for 525 stores (ANZ).● Led targets for sales, margins, inventory, pricing, and product life-cycle ● Introduced a new assortment management tool ● Reduced range assortments from 350 to 60 ● Maintained risk assessment models used to determine buy levels● Drove allocation strategies to achieve the financial objectives of the company;● Analysed sales, inventory performance and space productivity ● Led and mentored a team of 4 planning and allocation professionals

The Merchandise Planning Manager is a strategic partner to the Regional Operations leadership in guiding, managing and developing the planning concepts for the Soft Goods section, a multi-billion dollar category. This role also leads the development of seasonal merchandise plans that support the volume and earnings objectives of the division.● Formulated and led the seasonal and strategic plans● Drove sales growth within the soft goods categories spanning 150 stores● Led the business to make profitable merchandise decisions● Established best practices of merchandise planning● Grew the team from 3 to 31 FTEs● Improved sell-through by 22% in the first year, and reduced markdowns by half● Hired, coached, and developed a quality-driven team