I orchestrated the daily operations of the pharmacy, focusing on enhancing high-quality patient care and accomplishing our business objectives. As a mentor, I guided a diverse team of pharmacists and pharmacy technicians, fostering better customer service, streamlining our workflow, and ensuring the accuracy of our records. I strictly enforced adherence to all legal and regulatory standards to maintain the integrity of our pharmacy practice. In addition, I was responsible for inventory control, effectively eliminating any shortages or excess stock to guarantee efficient resource utilization. I made a point of promoting a safety-conscious and quality-centric culture, which substantially contributed to an optimal work environment. In a bid to expand my managerial skills and enhance my knowledge of pharmacy operations, I participated in CVS's Emerging Leader Program in both 2015 and 2017. To improve patient care and stimulate business growth, I launched strategic projects that proved to be crucial in driving our overall business success.Some key achievements include: • Revitalized underperforming store within 8 months in 2016, optimizing staffing, culminating in enhanced customer service, efficient inventory management, increased profitability, improved employee satisfaction, and boosted retention rates.• Secured Pharmacist Paragon award distinction for district in 2016, recognized as standout pharmacist by managerial team.• Amplified script count year after year, ensuring minimal to zero dispensing errors.• Sustained well-staffed pharmacy over span of 10 years, consistently achieving or exceeding Key Performance Indicator targets.• Outperformed Covid-19 testing goals month after month and consistently hit annual immunization quotas.

I spearheaded the launch of a new store and built strong, lasting relationships with our patients, which significantly enhanced customer loyalty and satisfaction. I also established solid partnerships with healthcare providers to optimize patient care and outcomes. By streamlining our inventory management, I ensured that medications were always available on time. I prioritized improving drug dispensing accuracy to enhance patient safety and treatment efficacy. I was also committed to fostering a culture of compliance to ensure strict adherence to all legal and regulatory guidelines. Finally, by closely scrutinizing our financial performance, I was able to identify opportunities for cost control and revenue enhancement.Key achievements include:• Ascended to Pharmacy Manager rank within 18 months, showcasing exceptional performance.• Demonstrated versatility by operating successfully across two distinct company locations, Austin and Houston.

I mentored a small group of five incoming freshmen to help them transition from a small high school to a large university. We met weekly as a group to assess their transition and plan events. In addition, I met with each individual bi-weekly to address any concerns they had. Additionally, I provided weekly tutoring for anyone in the program taking biology 1 and 2. Through this program, I developed the skills necessary to become a Level-II certified tutor/mentor.

Responsible for taking food and beverage orders, delivering orders to the kitchen, and serving food and drinks to guests while maintaining a high level of customer satisfaction. Able to multitask effectively and work well under stress in a fast-paced environment. Additionally, I was knowledgeable about the menu and able to make recommendations to guests. Also responsible for ensuring that guests have everything they need throughout their meal and for cleaning and resetting tables after guests have left. Ability to handle cash and credit card transactions and process payments accurately

Responsible for taking food and beverage orders, delivering orders to the kitchen, and serving food and drinks to guests while maintaining a high level of customer satisfaction. Able to multitask effectively and work well under stress in a fast-paced environment. Additionally, I was knowledgeable about the menu and able to make recommendations to guests. Also responsible for ensuring that guests have everything they need throughout their meal and for cleaning and resetting tables after guests have left. Ability to handle cash and credit card transactions and process payments accurately