Jon Dvorak Email & Phone Number

Saint Paul, Minnesota

Greater Minneapolis-St. Paul Area

▪ Help clients identify the best fit loan program for their situation.▪ Assist customers with their financing needs. ▪ Engage with Realtors and General Contractors to help them grow their business. ▪ Work closely with internal partners to deliver a great client experience.▪ Follow up with current and potential clients in a timely manner.▪ Respond quickly to resolve customer issues as they are presented.

All States

▪ Awarded “Top 25 Renovation HMC’s” in the country.▪ Assist customers with their financing needs.▪ Generate renovation and construction mortgage loans.▪ Follow up with customers in a timely manner.▪ Work with internal partners to provide outstanding customer service.▪ Respond quickly to resolve customer issues as they are presented.▪ Adapt to call volume.

▪ Awarded the Quarterly Customer Service Award in 2006 out of 700 eligible employees.▪ Qualified for the “ACE” Sales Recognition Award ceremony 4 consecutive quarters.▪ Utilize motivational techniques to encourage employees to meet and exceed organizational set sales quotas.▪ Prepare and manage branch scheduling, hiring and termination of employees and reviewed reports to stay within the bank’s financial requirements.▪ Built a steadily growing customer base.▪ Complete monthly, quarterly and annual reviews with employees based on their performance.