Jon R. (Rick) Eads, Mba Email & Phone Number

Indianapolis, Indiana, United States

Indianapolis, Indiana Area

• Research and data analysis in support of firm pricing efforts. Uses internal firm data and outside vendor AI tools to create increasingly data driven budgets and alternative fee arrangements (AFAs).
• Supports matter management and Legal Project Management (LPM) efforts by maintaining firm budget dashboard technology and designing automated reporting tools using Microsoft PowerBI, Microsoft Report Builder (SSRS).
• Continues to increase and use knowledge of data technology including PowerQuery and SQL database querying to support data analytics initiatives, automated report design and execution.
• Works with Legal Operations team to improve internal processes for Pricing and LPM.
• Collaborates with firm attorneys at all levels, leveraging firm technology and attorney experience to create and improve the pricing of legal matters, rate and discount strategies for RFPs, delivering value to clients.

Indianapolis, Indiana Area

• Member of the newly formed administrative department 'Legal Operations', providing resources to our attorneys in the areas of pricing, legal project management, process improvement, and client service (BT ValueWorks).
• Works with BT ValueWorks team on pricing initiatives, alternative fee arrangements, and other value creating activities to support client business development, attorney and legal project management.
• Uses knowledge and skill in data analytics, financial modeling, and firm specific proprietary software to assist Chief Legal Operations Officer, Pricing Manager, and other team members within the BT ValueWorks.
• Create client facing and budget reports on active matters as requested, pulling data from business intelligence systems & Umbria matter management software.
• Helped roll out new internal project management tool (Hive) and integrate into BT ValueWorks processes for project tracking and follow-ups on legal projects.
• Create pricing & reporting tools and templates to improve efficiency, standardize & improve quality of deliverables.

Indianapolis, Indiana

• Provide an excellent customer experience, ensuring customer financial transactions are completed accurately and efficiently; Identify client needs and refer to branch team members.
• Handle cash, exhibit basic financial and banking product and services knowledge, and follow routine security procedures.
• Remain current on updated policies, training, and federal banking regulations.
• Part-time position while concentrating on graduate degree as a full-time student.

Indianapolis, Indiana

• Assistant Store Manager (2012 – 2015)Executive Assistant Manager (2000 – 2012)Management Trainee (1999 – 2000)
• Operations Manager; Directly supervised all hourly team members; recruited, hired, and coached staff to meet goals and provide extraordinary customer service.
• Led and developed staff through the use of the GROW coaching methods and performance evaluations. Managed large and small projects to meet company and store goals.
• Recognized for exhibiting company cultural belief "Own It" for piloting the change involved in managing a difficult location and achieving success in a positive direction.
• Experienced growth of sales and gross profits of 3-7% and inventory decreases of 10-15% during typical store tenure; recognized by superiors for vast improvements in store condition and merchandising.
• Performed marketing and sales functions and was responsible for driving change and implementation of the extraordinary customer care model (ECC), and Well Experience pilot in the Indianapolis Market.

Master Of Business Administration (M.B.A.)

Bachelor Of Arts (Ba), Psychology

Activities and Societies: Beta Theta Pi FraternityBA in Psychology, Minors in Religion, Biology