Jon Eide Email & Phone Number

Bismarck, Nd

Competitive Shooter, brand ambassador, and product consultant for GoldTip* 1x IFAA World Record Holder* 3x National Record Holder* 35x State Champion* Trade Show Representation

Current Operations Manager supervising up to 75 employees. Reduced customer in office wait time by 41%. Provide service for 20,000 scheduled appointments per month across the state. I have increased employee engagement by 83% through implementation of Gallup benchmarks and tools. Provide correspondence to the public via phone, e-mail, and presentations. Collaborate, communicate, and coordinate with multiple agencies in accordance with both state and federal policies, laws, and regulations. *Operations Management *Project Management *RFP and Procurement Expertise *Business Development *Employee Teambuilding *Oversee annual staff training and provide supporting materials as necessary *2022 Performance Bonus Recipient

Administer commercial and driver license examinations. Assist with written and oral tests, visual acuity tests, commercial and regular driver skills tests, pre-trip inspections, and basic skills and road tests for all classes of North Dakota driver licenses. Responsible for maintaining licensing records, fees, and correspondence. *2018 AAMVA Examiner of the Year *Administer Federally compliant tests *Records management *IDEC Certified Driver Examiner

Enforced criminal and traffic law within assigned region. Respond to 911 emergency calls. Conducted law enforcement investigations to include preparing detailed reports of investigative findings, evidence seizure, presenting testimony in court proceedings. Proactively impacted alcohol abuse related to Driving Under the Influence (DUIs) and underage consumption through enforcement. Department weapons armorer – service pistol, rifle, and shotgun. *Knight of Justice Award Recipient – Life Saving Efforts *Criminal and Traffic Law Enforcement *Testimony Expert *Crash Reconstructionist *Dignitary Protection *Expert Marksmanship certification – Governor’s Cup top 20

As Department Manager and Head Archery Technician/Consultant, I managed customer repair and warranty issues, introduced new product lines across 25 store locations, and trained employees on technical repair procedures. These efforts increased shop efficiency, making it the 2nd highest performing in the corporation with a 39% rise in specialty shop sales. I also maintained inventory, led the Safety Management Team, managed daily operations, and focused on boosting sales in the archery and firearms segments. Key achievements include exceeding monthly sales goals, SKU-level sales data analysis, customer-focused sales, overseeing department operations and training, and expert knowledge in hunting, shooting, and outdoor industry products. *Specialty Shop Department Manager *Maintain Inventory and Computer SKU Management *Research and introduce new product lines *Customer focus-based selling and consulting *Increase profit margins *Increase specialty shop efficiency and performance

Education record

Associate Of Arts - Aa, Music

Bachelor'S Degree, Education