Director, Strategic Operations
St. Louis, Mo, Us
Ascension, headquartered in St. Louis, Missouri, stands as a leading nonprofit healthcare organization dedicated to revolutionizing healthcare delivery nationwide. With an unwavering commitment to providing compassionate and personalized care, Ascension operates a network of hospitals, clinics, and other care facilities across multiple states.Spearheaded complex consulting projects in enterprise strategy, financial planning, analytics, reporting, program/project management, and process improvement. Innovated reporting capabilities to define and assess progress against key strategic objectives. Managed, mentored, and developed team of remote Senior Analysts and Project Managers. • Developed integrated scorecard for operations and financial performance, a single point of reference for executives to meaningfully assess performance at every hierarchical level, changing the way executives interact with data.• Centralized analytics and data visualization capabilities that spanned across the organizational hierarchy as part of the "One Ascension" program, increasing cross-functional collaboration and saving $2.4M in annual cost.• Guided COVID-19 recovery board as data and reporting lead, reducing furlough and unpaid down time, accelerating the "full" employment and workforce recovery for workforce of more than 189K workers.• Spearheaded comprehensive clinical workforce management transformation with the "Caregiver Model of the Future" pilot, implementing innovative strategies that reduced labor and training costs 8% and turnover 11%.