Parts Specialist
Current• Read catalogs, microfiche viewers, or computer displays in order to determine replacement part stock numbers and prices. • Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions. • Receive and fill telephone orders for parts. • Fill customer orders from stock. • Prepare parts counter tickets/slips.• Receive payment or obtain credit authorization.• Take inventory of stock. • Advise customers on substitution or modification of parts when identical replacements are not available. • Examine returned parts for defects, and exchange defective parts or refund money. • Mark and store parts in stockrooms according to prearranged systems.• Discuss use and features of various parts, based on knowledge of machines or equipment. • Demonstrate parts and functionality. • Place new merchandise on display. • Measure parts, using precision measuring instruments, in order to determine whether similar parts may be machined to required sizes. • Prepare parts for internal transfer between branches. • Distribute internal shuttle shipment on incoming parts transfers.