Jon Evans Email & Phone Number

Arlington, Va, Us

Provide Process Automation Transformation vision, strategy, blueprint and leadership for the many cross functional teams involved in developing, testing, supporting, promoting, and onboarding lenders to the product suite. Lead a team working with the client to envision the future and capabilities of multiple API/Endpoints available to Lenders with VA loans. Create automated tools for lenders to ‘self-service’ 90% of the tasks currently being performed by VA Loan Specialist in call centers. Large cross-functional team on a multi-year engagement.

Dublin 2, Ie

Spearhead Digital Risk and Compliance for CaaS (Compliance as a Service) initiatives with focus on AML, KYC, Fraud, Disputes, and other essential operations. Employ ML/AI models for alert predictions and prioritization, streamlining L1 & L2 investigations, SAR, and CTR processes. Provide clients (such as banks and other corporations utilizing financial transactions) with 50% decrease in the resources to monitor the alerts and 20% decrease in fraud, resulting in substantial cost savings amounting to millions of dollarsAs Technical Architect for Financial Services in operations outsourcing, role is to identify and highlight potential areas of process automation transformation for customer onboarding, call centers, and back-office transaction processes. Leverage automation, digitization, data enrichment, and cutting-edge ML/AI technologies. Facilitate client workshops to outline distinctive business requirements for blueprinting and development of solution designs, indexing specific needs of the clients to ensure best possible service. Serve as primary liaison between client’s IT/ business, Accenture Operations, and proposed technology solution, ensuring seamless communication and alignment. Led technical architecture for multiple mega-deals of $200M or more.

London, Gb

Multiple Digital Automation Projects with Agile methodology. Projects included complex Pega (Platform, RPA & Decisioning) Implementation for Banking Treasury Services, Design Thinking / Lean Six-Sigma to automate a Financial Services Global Accounting division with OCR, RPA, BPM and AI, Telcom real-time decisioning and marketing on AWS using AI and analytics. Provided leadership on architecture, reviewed code, worked with business to ensure we are meeting their true needs, monitor and report on project status. Projects included Cloud enablement and migration to cloud computing (AWS).

Armonk, New York, Ny, Us

Achieved sales and revenue quotas each year. Led teams to support customers in the strategic planning, optimization and operational digital transformation of their core business processes. Successfully led sales and full delivery cycles for enterprise clients who have existing business processes that need to be automated with Intelligent Digital Automation Solutions using RPA, BPM, Decision Management tools (ODM), CX/UX, ECM and Artificial Intelligence (AI) including Analytics, Natural Language Processing (NLP), Dialogue based systems, and Machine Learning. Various software packages including Guidewire, Net Oxygen, Genesys, Aspect, Black Knight, Duck Creek, FISERV, FIS, Salesforce (SFDC), etc. significant leadership in vendor management for multiple projects.• Achieved annually increasing quotas - New Sales - $10M, Revenue Generated - $14M• Sold and executed multiple Design Thinking workshops• Responsible for all aspects of practice leadership including - sales, delivery, hiring, forecasting, budgeting, gross profit targets, team utilization objectives, etc.• Identified, sold and delivered solutions by conducting Design Thinking workshops with stakeholders and sponsors, identified business problems, determined strategy, performed root cause analysis, drafted solutions, roadmaps, prioritized actions. Used Lean Six-Sigma/ BPMN and Continuous Improvement principles to optimize the processes. • Clients included BNYM, Morgan Stanley, TD Ameritrade, State Farm, AIG, BoA, AMEX, Wells Fargo, etc.• Execute/Manage/Support full software development life-cycle by; Requirements Definition, Business Rules, Systems Analysis, Systems/Technical Design, Data Mapping, QA/Test Strategy & Execution, Implementation/Conversion Strategy, Change Management, System/Vendor Selection and Proof of Concept, Product Management• Technologies (over 3 years’ experience each)– Blue Prism, UI Path, Automation Anywhere, WinAutomation, IBM ODM, Watson AI, Pega, Kofax, OCR

Southborough, Ma, Us

Segment head for Insurance/Diversified industry with full P&L responsibility • Provided hands-on leadership in Pega strategy, operational transformation, and architecture for several large programs. This resulted in revenue growth from $9M to $22M with 15%+ growth year-over-year • Created an internal ‘Practice’ Manager organizational structure and managed 80+ people in the North America. This resulted in improved career growth and better resource management since consultants no longer reported to the individual account managers at each client.• Head of Virtusa’s Pega 7 Upgrade program; Increased margin by over 6% leveraging a suite of proprietary reusable assets for assessments and execution of upgrade projects • Head of BPM Practice Recruiting, Training and Resource Management Program Provided direction and leadership to the recruiting team, delivered programs for recruit on-boarding, orientation and training as well as mentor assignment and training. The recruiting team extended more than 200 offers in 12 months, of which 150 applicants accepted and on-boarded. These recruiting and training efforts ensured that a reliable and dependable pool of resources were available.

Boston, Ma, Us

Build a Pega practice. Managed practice client relationships. Responsible overall success of the practice

Cambridge, Ma, Us

Project Management (multiple concurrent multi-million dollar projects. Current projects include)- Mantas Anti-Money Laundering system implementation. Using Informatica ETL integration of 17 banking source systems through an Enterprise Data Warehouse into AML Monitoring system. $7MM (not including application software license)- Prepaid Card services implementation with Visa DPS and Fiserv Personix. $4..5MMBusiness Development (Multiple Channel Sales)- Developed sales methodology and sales practices for start-up division of multi-million dollar financial services advisory services business. - Integrated disparate sales organizations from multiple acquisitions including product companies, outsourced services (BPO) companies and consulting practices. Responsible for Enterprise License Agreements and Master Service Agreements.

Melbourne, Fl, Us

Seattle, Wa, Us

Redmond, Washington, Us

Bs, Mechanical Engineering

Education record