Motivated professional looking to serve, collaborate, and grow with individuals and organizations. Very knowledgeable in various information technology fields such as networking, cloud, security, and other industry leading technologies. Also knowledgeable in scrum and the agile environment. I have over six years of experience as a teacher in the Maryland Public School System instructing students of all ages and leading various student groups such as character-building groups for students, music groups, and more. Other job duties include collaboration projects with students, fellow teachers, administrators, families, and the community. IT responsibilities as a teacher includes installation and upgrades of various desktops and peripherals such as keyboards, mice, webcams, microphones, speakers, bluetooth, printers, and SMART boards in various classrooms in a hybrid, at-home, and in-person environment.Hard working individual who takes pride in his communication and collaboration skills to help individuals learn and achieve their goals, while learning new skills along the way to progress my personal knowledge. I currently possess the following certifications:CompTIA Security+CompTIA Network+International Scrum Institute’s Scrum Master International Scrum Institute’s Scrum Team Member*AWS Solutions Architect (in progress)
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It Tech SupportAllied DigitalGlen Burnie, Md, Us -
Computer TechnicianSelf-Employed Jun 2023 - PresentAssist and troubleshoot devices for various clients. Duties include hardware installation, network troubleshooting, utilizing Active Directory, and educating clients on safe security practices such asdevice hardening, utilizing VPNs, and recognizing various social engineering tactics. -
CinematographerUnion Church Oct 2023 - PresentGlen Burnie, Maryland, United StatesCollaborate and coordinate the technological needs of the church's production and worship team. Duties include scheduling, filming, equipment maintenance, and lighting. -
TeacherHarford County Public Schools Jul 2019 - Jun 2023Edgewood, Maryland, United StatesAssisted and managed the installation and upgrades of various desktops and peripherals such as keyboards, mice, webcams, microphones, speakers, bluetooth, printers, and SMART boards in various classrooms in a hybrid, at-home, and in-person environment.Managed and coordinated the setup of audio equipment for events in the school while logging and documenting the inventory of music and audio equipment such as instruments, speakers, amps, audio cables, stands, and cameras.Tracked and managed progress of students in person and online through online portals such as Canvas, Padlet, Class Dojo, Microsoft Teams, and Microsoft Outlook. -
Business AnalystJrock Technology Jan 2022 - Apr 2022Greenbelt, Maryland, United StatesCreated requirements specification documents such as the FRD (Functional Requirements Document), the Traceability Matrix document, software change request document, process flow diagram, and use case diagram.Utilized Lucid Chart to create various flow charts, Use Case and Sequence diagrams to provide detailed outline of the various actors of the system and how the various components of the system interacted.Knowledgeable and have the ability to facilitate the full range of scrum ceremonies including sprint planning, writing stories, backlog grooming, daily scrum, sprint review, and sprint retrospectives.
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TeacherWorcester County Public Schools Jul 2017 - Jul 2019Snow Hill, Maryland, United StatesPlanned and instructed students based on the curriculum standards for the county.Co-planned and conducted bi-weekly meetings with my school academic team on the needs of the children at school.
Jon Gates Education Details
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Education
Frequently Asked Questions about Jon Gates
What company does Jon Gates work for?
Jon Gates works for Allied Digital
What is Jon Gates's role at the current company?
Jon Gates's current role is IT Tech Support.
What schools did Jon Gates attend?
Jon Gates attended University Of Maryland Eastern Shore.
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