Jon Greig Email & Phone Number

Central London

Deploying and maintaining BT Openreach's NGN Access network (VDSL2 FTTC / GPON FTTP).

After redundancy from Cable & Wireless Worldwide, I took several months off to travel, before starting a new chapter in my career.

• Cisco router and switch, NORTEL Passport and Alcatel ATM support.
• BC and SC Cleared – valid until 2016
• Provided proactive monitoring and 1st/2nd line support of the C&W Internal Corporate and Transmission Data Networks
• Maintained high levels of service availability across the IP data network ensuring adherence to the 99% Service Level Agreement (SLA)
• Diagnosed faults on customer leased-lines & CPE equipment into the C&W network. Performed testing while coordinating with local-tail providers through to fault resolution
• Liaised with internal and external agencies to resolve issues.

In house installation, implementing and test of ISDN, G.703 / E1, X.25, X.21, V.24 V.35, RS.530 and Ethernet networks using Protocol Analysers.Supervision of a team of engineers, providing support for nine fibre optic software controlled multiplexed networks, and numerous point-to-point systems.Installation, termination and testing of single and multi-mode.