• Solely process and review all US credit applications for new customers and ownership changes• Administer credit line analysis for over 13,000 US retail accounts• Managed data conversion of 6,756 Adams Golf Accounts after TaylorMade acquisition• Assisted in training of department co-workers in company-wide software migration. Responsibilities also included new process brainstorming and validation along with existing customer data organization

• Handled daily activity of over 2,500 territory accounts, including statement reconciliation, collection calls, review of credit held orders

• Supervised up to 15 employees on the collection floor. Responsibilities included scheduling, client communication, auditing, dispute resolution, commission schedules, and performance evaluations• Assisted in creation of employee training manual, regularly refining best business practices, making operational changes regularly to adjust to highly fluctuating market and legal protocol• Organized a migration to remote operations for debt buying entity, decreasing overhead 55% and improving operating margin 7%• Assisted owner in sale of majority of receivables asset inventory by revenue forecasting, marketing, sales meetings, and operational analysis • Spearheaded software migration. Responsibilities included data conversion, business process transition, reporting functionality, and employee training

• Managed relationships and reporting for clients collecting on AIS owned debt inventory• Daily forecasting and perf analysis of over 75,000 accounts for over $500 million in face value debt• Built and developed new client relationships, contributing to over 15% increase in monthly revenues • Reviewed, audited, and negotiated all customer contracts