Jon Haight Email & Phone Number

Saratoga Springs, Utah, United States

Sunnyvale

• Provide process design and strategy guidance to the global partner organization, emerging product group and field sales teams.
• Improved process design for partner incentive registrations. Collaborated with sales management, finance, IT and partner teams to streamline process as part of switch to new Salesforce.com CRM system.
• Administered cloud product compensation program for approximately 1,000 sales reps being paid on cloud products. Fielded questions and escalation requests from field sales teams.
• Gathered and produced report on distributor utilization to analyze distributor patterns across all sales territories. This report informed future distribution strategy.
• Developed custom reporting of cloud subscription products sold through AWS, Azure and GCP to provide sales teams with needed visibility to high growth cloud products.
• Contributed to development of sales dashboard using Tableau for Emerging Products, including hybrid cloud, and flash products to ensure sales management could easily access a consolidated view of performance.

Sunnyvale, CA

• Managed Global Systems Integrator accounts, acting as primary point of contact for sales teams to address business reporting, compensation and program needs.
• Collaborated to redesign operational processes for a referral fee program with our global partners. Drove increased engagement with partners because of improved process.
• Participated in Pathways at Scale project with senior executive staff, which was an effort to evaluate our Go to Market strategy. The executive team used the findings to help determine future investment focus.
• Key participant in development and roll out of global sales operations mentoring program pilot, including being the lead presenter for pilot presentation to the sales ops team. Resulted in increased organizational.
• Achieved successful rollout of Global Partner Equipment program which included working effectively with operations and logistics teams around the world and led to increased sales opportunities.
• Oversaw development of sales dashboard for Global Systems Integrator management team, which resulted in increased visibility and automated view of sales bookings performance.

Sunnyvale, CA

Managed compensation plans for participants in various locations around the world. Provided support to sales field, training on compensation principles, and issue resolution.

Sunnyvale, CA

Designed and produced detailed statistical reports for management showing trends in call volume, customer escalations and analyst performance. Diagnosed and reproduced reported software problems directly with customers via phone and email.Provided in-house training and mentoring for new knowledge base system.