Jonathan Harmon Email & Phone Number

Forest Grove, OR, US

La Grande, Oregon, United States

• Studying Business Administration with a focus on Management and Leadership at Eastern Oregon University
• Minoring in Computer Science to enhance technical skills and understanding
• Expected graduation date - June 2025 (currently a Senior)

Hillsboro, Oregon, United States

• Providing support for internal and external customers of platform firmware for Xeon servers.
• Issue follow-up for all (over 200) developer tickets through communications with customer development support teams.
• Facilitation for other PAE, managing releases of firmware and documentation, leading creation of special meetings with customer developers with SME’s.
• Consulting with the issue owners to remove impediments to progress and resolution.
• Explaining to customers why issues are blocked and when features might be enabled, if not, and why not.
• Restructured and disposed of lab resources enabling PAE lab current/sustaining platforms for debugging.

Hillsboro, Oregon, United States

• Customer liaison/point-of-contact for resolving BIOS firmware development issues for tier one client in scalable computing
• Led weekly call with Oracle firmware development team.
• Provided follow-up information to other internal project issue meetings.
• Delegated issues to other PAE in specific feature areas.
• Handled all BIOS issues and customer interactions to escalate to development or documentation groups, or engage specialists to join discussions.
• Communicated technical clarity on why progress was slow or not coming or brought development specialists into my meeting to discuss details with customer developers if needed.

Atlanta, GA (on Site @ Intel Corp. In Hillsboro, OR)

• Server BIOS validation on Intel platforms: 04/2018 – 09/21
• Led team to provide BIOS validation onsite and partner Intel Corp for integration of firmware.
• Validated RAS, PMEM, and other BIOS feature functionalities, regressions, and issue investigations.
• Provided reports weekly for Intel and AMI reviews.
• Configure and modify Intel/AMI BKC components/ingredients and build test BIOS revisions for validation both for onsite and offsite testers.
• Escalated issues found to Intel as appropriate.Mobile BIOS validation on Intel platforms (all mobile + several tablet CRBs): 02/2010 – 04/2018

Hillsboro, OR

• Chairman for 3 years and Secretary for 1 year.
• Chairman position 2015-2016
• Secretary position 2014-2015.
• Chairman position 2010-2012
• Managed a $250,000+/yr. operating fund and a 150,000+ reserve fund.
• Reviewing financial statements, inspecting grounds, and dealing with various site and safety updates.

- Validation Technician in the Intel Mobile Labs BIOS group. - Shipped the Intel Turbo Boost feature. - Created various test related documentation and wrote automation scripts for Windows and Linux.- Created automation script utilizing AutoIT language to start, run, and retrieve data and log power management variables in the BIOS as they changed for output.

- Validation of flagship product "Inspiration", a mind-mapping tool used in education.- Validation of new corporate website.- Presenting new technologies to development team.- Participating in bug-scrubs, daily stand-up meetings, and as a weekly team representative providing status reports.- Attended seminar by James Shore: "The art of agile development".

Hillsboro, Oregon, United States

Part Time Freelance- Verified Visual Basic application for accounting document versioning.- Set up an Ubuntu LAMP server with Flyspray defect tracking software service.- Testing and writing bug tickets for client.- Review and editing the client's first edition of the user manual thru several iterations.

Hillsboro, Oregon, United States

- Validation of lab automation tools for testers.- OS and tool deployment automation validation. - Performed integration testing for supported Linux Oses. - Created some of the documentation for the Vmanager custom test software deployment tools. - Validation of a new SSD storage component(Grande Cache) for the Mac platform. - Edited/fixed BASH scripts for.

Hillsboro, Oregon, United States

(worked on three different projects in progression of responsibility)- Testing 802.11x draft N device drivers. 5 months.- Customer project with 3 radios and a GPS. 3 months.- Worked independently performing throughput testing in a remote offsite location (RF isolated house environment) for Centrino certifications using Ixia Chariot tool. 4 months.

Hillsboro, Oregon, United States

Short Term Contract - Filling in for engineer on a leave of absence (3 month contract)- Created and updated server storage technology test cases.- Documented changes to regular setup process for inclusion of SAS controllers.- Testing SAS and SATA based RAID configs for sustaining platforms.

Chandler, AZ

- Pre-planning and purchasing for SAS(Serial Attached SCSI) project- Validation testing of Intel's first SAS firmware and driver for the "Sunrise Lake SAS Controller".- Conducted inter-department ecosystem meetings centered around the hardware needed to validate the controller.- Purchasing of various h/w for 3 departments (JBODs, memory, servers, drives.

Hillsboro, Oregon, United States

Validation/testing of Intel's first 10GbE Network interface card.- Soak/stress, link aggregation, and link failover testing.- Configuring(IOS and Cat-OS) enterprise layer 3 switches for the above features using Intel, Cisco(5500 and 6500 series), Foundry, Black Iron, and Summit. - Set up and optimized use of a group of batch files to automate starting and.

Hillsboro, Oregon, United States

- Testing ePolicy Orchestrator anti-virus policy enterprise management tools.- Rapid fix team: testing patches and verifying binaries for release.- Wrote and validated LDAP database backup document(chapter) for user manual.- Stress and soak testing with over 10,000 simulated clients and more than 30 real clients.- Interim lab manager: moved lab from old.

Portland, Oregon, United States

- Maintain and install customer networks and servers.- Image and support field laptops for customer network truck repair centers.- Supporting Novell, and Windows NT servers and their clients.- Warranty repair for servers in the Willamette Valley.

Portland, Oregon, United States

- Supporting the asst. comptroller, and the 1st tier users in the accounting, and graphics departments. - Winframe remote desktop dial-in project lead. - IBM mini-computer reporting projects. - Fixed autocad database drive mapping s/w module. - Server installs and general network support for IP/IPX Netware/NT/UNIX/AS400 mixed environment on token ring.

Business Administration, Management And Operations

Majoring in Business Administration, leadership and management Minoring in Computer Science

Various Certificates: Csm, Psm I And Ii, Pspo I And Ii, Psfs, Sps, Pal I, Scrum And Various Management Learning

- While looking for work have undertaken over 400 hours of self study on Linkedin Learning, Coursera, and uDemy sites. - Acquired several.

Cis

Activities and Societies: Martial arts, Swimming, Weight Training, Photography for School Newspaper.Classes in; Programming, Networking.

General Study

Activities and Societies: Campus sound tech, Campus network engineer, yearbook photographer.- General study in; Biblical history.