Jonathan Harmon Email & Phone Number

Forest Grove, Or, Us

La Grande, Oregon, United States

• Studying Business Administration with a focus on Management and Leadership at Eastern Oregon University• Minoring in Computer Science to enhance technical skills and understanding• Expected graduation date - June 2025 (currently a Senior)

Hillsboro, Oregon, United States

• Providing support for internal and external customers of platform firmware for Xeon servers. • Issue follow-up for all (over 200) developer tickets through communications with customer development support teams.• Facilitation for other PAE, managing releases of firmware and documentation, leading creation of special meetings with customer developers with SME’s. • Consulting with the issue owners to remove impediments to progress and resolution. • Explaining to customers why issues are blocked and when features might be enabled, if not, and why not.• Restructured and disposed of lab resources enabling PAE lab current/sustaining platforms for debugging.

Hillsboro, Oregon, United States

• Customer liaison/point-of-contact for resolving BIOS firmware development issues for tier one client in scalable computing• Led weekly call with Oracle firmware development team.• Provided follow-up information to other internal project issue meetings.• Delegated issues to other PAE in specific feature areas. • Handled all BIOS issues and customer interactions to escalate to development or documentation groups, or engage specialists to join discussions.• Communicated technical clarity on why progress was slow or not coming or brought development specialists into my meeting to discuss details with customer developers if needed.

Atlanta, Ga (On Site @ Intel Corp. In Hillsboro, Or)

Server BIOS validation on Intel platforms: 04/2018 – 09/21• Led team to provide BIOS validation onsite and partner Intel Corp for integration of firmware.• Validated RAS, PMEM, and other BIOS feature functionalities, regressions, and issue investigations.• Provided reports weekly for Intel and AMI reviews.• Configure and modify Intel/AMI BKC components/ingredients and build test BIOS revisions for validation both for onsite and offsite testers. • Escalated issues found to Intel as appropriate.Mobile BIOS validation on Intel platforms (all mobile + several tablet CRBs): 02/2010 – 04/2018• Conducted weekly meetings with managers to provide status updates.• Created, edited, and executed test plans for mobile BIOS validation. • Defect investigation and regression. • Compiling several BIOS versions every release depending on h/w or feature sets needing validation.• Lab hardware ordering, rework and inventory management.

Hillsboro, Or

Chairman for 3 years and Secretary for 1 year.• Chairman position 2015-2016• Secretary position 2014-2015.• Chairman position 2010-2012• Managed a $250,000+/yr. operating fund and a 150,000+ reserve fund. • Reviewing financial statements, inspecting grounds, and dealing with various site and safety updates.• Performed Budget analysis with HOA management company representative and presented to HOA owners.• Created proposals, and supervised projects resulting in increased property values. - Removal and replacement for all landscaping. - Repainting of all structures. - Repair of eroded external walls and deprecated fencing. - Upgrading shared property resources. - Enhancing security by adding lockable communal doors and an 8-camera security video system.

- Validation Technician in the Intel Mobile Labs BIOS group. - Shipped the Intel Turbo Boost feature. - Created various test related documentation and wrote automation scripts for Windows and Linux.- Created automation script utilizing AutoIT language to start, run, and retrieve data and log power management variables in the BIOS as they changed for output in a larger application.- Created small set of scripts to launch test tools specific to the Turbo Boost team.- Configuration of NetDAQ analyzers and automated cooling systems for thermal stress tests.

- Validation of flagship product "Inspiration", a mind-mapping tool used in education.- Validation of new corporate website.- Presenting new technologies to development team.- Participating in bug-scrubs, daily stand-up meetings, and as a weekly team representative providing status reports.- Attended seminar by James Shore: "The art of agile development"- Attended seminar by Diana Larsen: "Agile retrospectives"

Hillsboro, Oregon, United States

Part Time Freelance- Verified Visual Basic application for accounting document versioning.- Set up an Ubuntu LAMP server with Flyspray defect tracking software service.- Testing and writing bug tickets for client.- Review and editing the client's first edition of the user manual thru several iterations.

Hillsboro, Oregon, United States

- Validation of lab automation tools for testers.- OS and tool deployment automation validation. - Performed integration testing for supported Linux Oses. - Created some of the documentation for the Vmanager custom test software deployment tools. - Validation of a new SSD storage component(Grande Cache) for the Mac platform. - Edited/fixed BASH scripts for the Linux automated test tools. - Created/edited test procedures for lead engineers in the department.- Evaluated Citrix Xen Hypervisor and wrote a summary for the engineer's to compare against other hypervisors. Created a short, 3 page, guide to installing Xen.

Hillsboro, Oregon, United States

(worked on three different projects in progression of responsibility)- Testing 802.11x draft N device drivers. 5 months.- Customer project with 3 radios and a GPS. 3 months.- Worked independently performing throughput testing in a remote offsite location (RF isolated house environment) for Centrino certifications using Ixia Chariot tool. 4 months.

Hillsboro, Oregon, United States

Short Term Contract - Filling in for engineer on a leave of absence (3 month contract)- Created and updated server storage technology test cases.- Documented changes to regular setup process for inclusion of SAS controllers.- Testing SAS and SATA based RAID configs for sustaining platforms.

Chandler, Az

- Pre-planning and purchasing for SAS(Serial Attached SCSI) project- Validation testing of Intel's first SAS firmware and driver for the "Sunrise Lake SAS Controller".- Conducted inter-department ecosystem meetings centered around the hardware needed to validate the controller.- Purchasing of various h/w for 3 departments (JBODs, memory, servers, drives, cables)- Specified/designed requirements for 3 cables to be used in the validation process that were not currently available. These cables enabled utilizing multiple SATA backplanes via customized power breakout design and also enabled using current drive chassis without the SATA backplanes for native SAS usage.- Set up a server with a Wiki site enabling sharing documentation centered around the h/w needed and it's availability plus any useful spec information on 3rd party h/w and the contacts to get it. This supported the other teams and enabled them to get updated information on the ETAs of their expected h/w.- Created test cases reflecting the features of the SAS environment.- Created lab, lab network, and layout of workbenches for other tech's to be hired.

Hillsboro, Oregon, United States

Validation/testing of Intel's first 10GbE Network interface card.- Soak/stress, link aggregation, and link failover testing.- Configuring(IOS and Cat-OS) enterprise layer 3 switches for the above features using Intel, Cisco(5500 and 6500 series), Foundry, Black Iron, and Summit. - Set up and optimized use of a group of batch files to automate starting and stopping 50 client systems used for creating workloads copying different sizes and types of files. 2 sets of 25 clients across a matrix blade and 2 10GbE fiber blade ports. Wrote a 3 page document on how to setup MS NTTTCP, the batch files, folder structure, parameter passing, types of tests(different block sizes for example), and included screenshots.- Redesigned the Raritan network KVM to maximize client consoles ability to flexibly access a maximum of test platforms across an 8 man team.- Re-wrote test cases for 10GbE to reflect use of NTTTCP and added new ones using other stress tools like Ixia Chariot.

Hillsboro, Oregon, United States

- Testing ePolicy Orchestrator anti-virus policy enterprise management tools.- Rapid fix team: testing patches and verifying binaries for release.- Wrote and validated LDAP database backup document(chapter) for user manual.- Stress and soak testing with over 10,000 simulated clients and more than 30 real clients.- Interim lab manager: moved lab from old office to new, designed new setup config, OS config standards, designed and built network environments, interviewed and hired 2 lab techs. Interviewed candidates for lab administrator position.

Portland, Oregon, United States

- Maintain and install customer networks and servers.- Image and support field laptops for customer network truck repair centers.- Supporting Novell, and Windows NT servers and their clients.- Warranty repair for servers in the Willamette Valley.

Portland, Oregon, United States

- Supporting the asst. comptroller, and the 1st tier users in the accounting, and graphics departments. - Winframe remote desktop dial-in project lead. - IBM mini-computer reporting projects. - Fixed autocad database drive mapping s/w module. - Server installs and general network support for IP/IPX Netware/NT/UNIX/AS400 mixed environment on token ring.

Business Administration, Management And Operations

Majoring in Business Administration, leadership and management Minoring in Computer Science

Various Certificates: Csm, Psm I And Ii, Pspo I And Ii, Psfs, Sps, Pal I, Scrum And Various Management Learning

- While looking for work have undertaken over 400 hours of self study on Linkedin Learning, Coursera, and uDemy sites. - Acquired several.

Cis

Activities and Societies: Martial arts, Swimming, Weight Training, Photography for School Newspaper.Classes in; Programming, Networking.

General Study

Activities and Societies: Campus sound tech, Campus network engineer, yearbook photographer.- General study in; Biblical history.