Chief Services Officer
Current
Nov 2024 - Present
AeroLeads people directory · profile
Jon Harrison Email & Phone Number
Chief Services Officer
at
OneAdvanced
1 work email found
@forgerock.com
1 phone found area 404
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Chief Services Officer
Location
North Baddesley, England, United Kingdom
Who is Jon Harrison? Overview
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Quick answer
Jon Harrison is listed as Chief Services Officer at OneAdvanced, based in North Baddesley, England, United Kingdom. AeroLeads shows a work email signal at forgerock.com, phone signal with area code 404, and a matched LinkedIn profile for Jon Harrison.
Jon Harrison previously worked as SVP Customer Success and Experience at Ping Identity and Chief of Staff, Customer Care at Ping Identity. Jon Harrison holds General Management Programme, Management And Leadership from Cranfield University - Cranfield School Of Management.
Company email context
Email format at OneAdvanced
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{first}.{last}@forgerock.com
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Profile bio
About Jon Harrison
Highly experienced SaaS Executive having led Professional, Learning and Customer Services functions as well as Customer Success and Customer Experience. Experienced in setting strategic direction and leading operational execution in start up, scale up and enterprise environments, across a variety of domains including Access & Identity Management, HR and Talent Management, Finance, Accounting and PayrollSuccessful in working with small businesses, through to some of worlds leading organisations, across the public, private and NFP sector, on both a regional and global basis. With an ability to scale, change, fix issues, hire and support great talent and reinvigorate successful teams
Listed skills include Change Management, Recruiting, Management, Hr Transformation, and 16 others.
Current workplace
Jon Harrison's current company
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18 roles · 20 years
Jon Harrison work experience
A career timeline built from the work history available for this profile.
Svp Customer Success And Experience
Responsible for global Customer Success, Customer Experience and Centre of Excellence functions
Apr 2024 - Nov 2024
Chief Of Staff, Customer Care
Following the merger of ForgeRock and Ping Identity, taking on a newly created position, to lead our specialist functions within Customer care operations, as well as act as strategic advisor.Responsible for leading and setting strategic direction for Ping Identity Global Centre of Excellence, incorporating Training, Customer Experience, Community, Internal.
Jan 2024 - Apr 2024
Evp Services
Leading Support, Professional Services, University and Community teams globally at ForgeRock
Aug 2023 - Jan 2024
Svp Global Support
May 2022 - Aug 2023
Vp Customer Success, Emea And Apac
Gloat is a fast growing SaaS start up focused on democratising career development, unlocking skills and building a future-proof workforce. Our industry leading AI-based Talent Marketplace solution is utilised by numerous global organisations across a range of industries.
Aug 2021 - May 2022
Vp Services & Customer Success, Uki
Responsible for all aspects of Services and Success across the full product suite, for Sages home market in the UK & Ireland, including Professional Services, Customer Training and Enablement, Customer support and Customer success.
Jan 2019 - Jul 2021
Hub Operations Lead - Sage People
Jul 2018 - Dec 2018
Global Vice President Services & Customer Success, Sage People
Responsible for all aspects of Customers for Life for the global business unit including implementation, training, support and customer success, with operations in the UKI, North America and Canada, Mainland Europe and Australia.Sage People was formed from the acquisition of award-winning Fairsail in March 2017, the UKs fastest growing B2B scale-up.
Nov 2017 - Dec 2018
Professional Services Director
Sage People, was formerly Fairsail, the leading cloud HRMS provider based on Salesforce platform providing an integrated suite that is comprehensive, simple and cost-effective. Fairsail works with great mid-size companies of 200-5,000 people helping to acquire, manage and develop their global workforces.Fairsail is the fastest growing UK B2B scale-up with.
Oct 2016 - Nov 2017
Professional Services Manager
Responsibility for Project Implementation Services for Fairsail, the leading provider of cloud-based HR solutions throughout the UK and US
Sep 2014 - Oct 2016
Interim Head Of Delivery
Mar 2014 - Aug 2014
Service Delivery Director
Midlandhr
Responsible for all Consultancy Services, Project Management and Learning Services covering all hosted and in house project implementations and upgrades for SME and LME organisations Key ResponsibilitiesSet and deliver the strategic development, improvement and innovation plans for Service Delivery and the portfolio of services offered.Accountable for.
Jan 2013 - Jan 2014
Service Delivery Manager
Midlandhr
Responsible for the day to day management of the assigned service unit, its implementations, customers and delivery teams Manage and meet the agreed KPI’s of the service unit and Service Delivery. Contribute to the strategic development, improvement and innovation of Service Delivery and the services offered.Ensure all implementations are managed in a.
Jun 2012 - Jan 2013
Hr Business Partner, Corporate Functions , Resourcing & Systems
Fountains is an environmental services business carved out of the Connaught Group which was taken into administration in September 2010. In November 2010 Connaught Environmental Limited rebranded as Fountains and became on independent Business in March 2011Business Partnering the Corporate Functions ensuring that HR strategies are achieved in line with the.
Oct 2010 - May 2012
Head Of Resourcing (Connaught Environmental)
- Connaught is the UK’s leading integrated services provider, operating in the social housing, environmental, public sector and compliance markets, employing 10,000 staff, with a turnover of £700m per.
- Development of credible relationships with key stakeholders across the business, gaining commitment and buy in to proposed recruitment solutions
- Implementation of a consistent recruitment process across a national business unit
- Management of all vacancies including attraction strategy, response handling, shortlisting.
- Focus on online media to maximise direct hires and increase employer brand including
- Worked with Senior Management to manage the identification and on boarding of executive hires.
Jun 2009 - Oct 2010
Head Of Technical, London And South
Manpower
2006 - 2008
~2 yrs
Regional Manager
Responsible for running the Technical Side of the Business in the South and South West of the UK ( 5 Offices)
May 2003 - Oct 2005
2 education records
Jon Harrison education
General Management Programme, Management And Leadership
Cranfield University - Cranfield School Of Management
Hnd, Business And Marketing
Southampton Institute
FAQ
Frequently asked questions about Jon Harrison
Quick answers generated from the profile data available on this page.
What company does Jon Harrison work for?
Jon Harrison works for OneAdvanced.
What is Jon Harrison's role at OneAdvanced?
Jon Harrison is listed as Chief Services Officer at OneAdvanced.
What is Jon Harrison's email address?
AeroLeads has found 1 work email signal at @forgerock.com for Jon Harrison at OneAdvanced.
What is Jon Harrison's phone number?
AeroLeads has found 1 phone signal(s) with area code 404 for Jon Harrison at OneAdvanced.
Where is Jon Harrison based?
Jon Harrison is based in North Baddesley, England, United Kingdom while working with OneAdvanced.
What companies has Jon Harrison worked for?
Jon Harrison has worked for Oneadvanced, Ping Identity, Forgerock, Gloat, and Sage.
How can I contact Jon Harrison?
You can use AeroLeads to view verified contact signals for Jon Harrison at OneAdvanced, including work email, phone, and LinkedIn data when available.
What schools did Jon Harrison attend?
Jon Harrison holds General Management Programme, Management And Leadership from Cranfield University - Cranfield School Of Management.
What skills is Jon Harrison known for?
Jon Harrison is listed with skills including Change Management, Recruiting, Management, Hr Transformation, Employee Engagement, Hris, Personnel Management, and Human Resources.
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