Jon Heath Email & Phone Number

Implementing an exciting new Housing product, great team, good times ahead.

Working with local authorities and housing associations to provide a wide range of roles within the lifecycle of the projects. Business Improvements including the Return on Investment, business re-engineering. Development of the workflow software for the clients to apply rapid application processes. Continuing the lifecycle of the project from the training.

Assessing the internal procedures and processes within the departments, mapping out the current procedures an providing new efficient working practices.I worked on developing new processes (and modelling them) so that they could be mapped onto a new CRM package for the group which they were installing. Investing market solutions that could provide the.

Providing a business analysis service for a variety of key elements throughout the organisation. They included identifying business solutions, key areas for change.I used different methods of mapping the processes depending on the needs of the staff and the complexity of the processes.