Jon Helmer Email & Phone Number

San Jose, California, Us

Palo Alto, Ca, Us

Santa Clara, Ca, Us

Eagan, Minnesota, Us

Support AOS Kansas City region and Wichita region Sales teams. Provide pre-sales technical support for all Route / Switch, Unified Communications, and Security related product sets. Engage customers via in-person and virtual meetings – listen to their needs, gather requirements, build accurate bills of materials, and write statements of work for AOS professional services. Meet and exceed customer expectations of timelines for deliverables. Provide program guidance to Account Managers when registering opportunities with manufacturers to provide the best customer discounts and maximize AOS gross margin. Lead product presentations and demonstrations for customers. Train AOS Sales teams on new product and service offerings from our core manufacturers.• Exceeded quota for FY2016 – 140% of goal.• 154% of year to date quota for FY2017 through August.

Eagan, Minnesota, Us

Managed the strategic relationship between AOS and their largest manufacturer, Cisco Systems. Annual AOS sales of Cisco product and services was $99M for Cisco FY2015. Developed and executed GTM programs enabling AOS sales teams including account managers and design architects to sell Cisco products and services. Built key relationships between AOS and Cisco architecture teams across all product portfolios including Data Center, Collaboration, Security, and Enterprise Networks. Brought new Cisco product developments and acquisitions into the AOS product portfolio including Cisco Spark, CliQr, OpenDNS, West UC VoiceMaxx CE, SourceFire, HyperFlex, and StealthWatch products. Continued to develop new and manage ongoing relationships and programs with key secondary manufacturers and service providers.• Helped grow Cisco related product sales 13% for Cisco FY2015 period.• Managed over $4M in incentive programs including rebates, MOU’s, and QuickBet promotions.• Aligned sales and marketing efforts against available marketing incentives to maximize funding utilization.• Achieved 115% of 2HFY2015 plan goal.• Tracked and maintained compliance with Cisco specializations to safeguard product discounts and incentive rebates.

Eagan, Minnesota, Us

Responsible for technical pre-sales design architecture of all Cisco product lines including Unified Communications, LAN switching, routing, data center unified fabric, video, security and wireless for Kansas City, Wichita, and Topeka markets. Manage a $6.8M annual gross margin quota equaling $45M in product revenue. Developed pre-sales training programs to equip account managers and design architects with Cisco related product and services knowledge. Manage relationships and programs with over 15 manufacturers.• Grew Cisco related product sales 6% and services sales 36% year over year.• Achieved 113% of FY2011 and 96% of FY2012 annual quota.• Raised team effectiveness through weekly one-on-ones, feedback, coaching, and delegation.• Developed training and education programs designed to increase customer awareness of emerging technologies and product capabilities.• Implemented design review program to minimize pre-sales errors and product returns while increasing customer satisfaction.• Achieved a 97.5% customer satisfaction rating for pre-sales design and consulting.

Lexington, Kentucky, Us

Responsible for the technology infrastructure of Perceptive Software for US and EMEA operations, including data center, servers, storage, network, telephony, and PCs. Oversee a $3M annual budget for both operations and capital expenditures. Manage team of 11 employees consisting of HelpDesk, System / Network Administration, and Facilities Management. Work closely with business leaders at Manager, Director, and VP levels to determine business challenges and needs, present solutions, and implement technology components to drive company and revenue growth. Deployed scalable technology infrastructure as company has grown 40% year over year, from 250 employees to 600. Provide performance reports on a monthly basis to Vice Presidents and quarterly to Board of Directors.• Reduced operational expenses by 50% through implementation of server virtualization and unified fabric storage architecture.• Achieved HelpDesk customer satisfaction rate of 98% in CY2010.• Sustained Data Center availability of 100% for 5 years running.• Deployed private cloud infrastructure to enhance product and environment testing for R&D and Product Support.• Architected, designed, and implemented SaaS infrastructure for hosting Imagenow application for customers.

Us

Provided network engineering support for the Aquila enterprise network and Everest Internet network. Implemented and supported Cisco routers up to 7500 series, Cisco Catalyst LAN switches up to 6500 series, and Cisco PIX firewalls. Supported the NOC’s HP OpenView Network Node Manager servers. • Reduced WAN network costs by 50% through the replacement of legacy data circuits with Internet VPN connectivity.

Performed pre and post sales network engineering support to PVI customers. Provided consulting to customers for LAN and WAN network designs and the implementation of Cisco routers, LAN switches, firewalls, and VPNs. Moved entire technology infrastructure of 100+ employee operation to new company headquarters.

Overland Park, Kansas, Us

Consulting for Sprint’s IP Services Implementation group (Web Hosting). Responsible for the design and implementation of UNIX based Web Server Front End Processors in a geographically distributed environment. Designed and deployed web servers on Sun systems running Solaris UNIX. Responsible for the design and implementation of a replication system required for the synchronization of Web content stored in geographically diverse data centers.• Recognized as Site Lead for the 5 Sprint Paranet Technical Analysts working on the Web Hosting project.

Responsible for providing consulting to Global Internet customers for router configuration, firewall implementation, SMTP mail, DNS configuration, and UNIX system deployment. Brought new customers onto the Internet through on-site and remote services. Implemented the migration of Global Internet’s infrastructure from a RIP to EIGRP routing environment to provide better bandwidth utilization, faster convergence, and support for VLSM. Provided support for Global Internet’s networking services such as BGP routing, DNS and firewalls.

Aircraft Pilot (Private)

Bs, Computer Engineering