Jon Higgins Email and Phone Number
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I am the Chief Technology Officer at Musicbuk, a Techstars ‘20 company that connects music students to top-level teachers through a cutting-edge SaaS platform. With over 15 years of experience in e-commerce and web development, I have a proven track record of creating and managing technology roadmaps, leading product design and development, and advocating for and implementing security best practices.As a forward-looking technology and organizational leader, I value the process of continual growth and improvement for myself, my team, and the business. I cultivate strong relationships with executives and non-technical stakeholders, focusing on successful business outcomes and value creation for customers. I also mentor and motivate technologists to achieve their full potential and align their work with the company's vision and mission. In addition, I own a technical and creative consulting LLC, where I provide photography services for books and publications related to landscapes and change management.
Musicbuk (Techstars ‘20)
View- Website:
- musicbuk.com
- Employees:
- 3
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Chief Technology OfficerMusicbuk (Techstars ‘20)Madison, Wi, Us
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Owner, Trout Lillies Technical And Creative Consulting LlcFreelance Jan 2020 - Present- Photography for book "Managing Landscapes for Change" by Robert Scheller
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Chief Technology OfficerMusicbuk (Techstars ‘20) Jan 2022 - PresentGrowing and leading a technology team driven to deliver cutting edge, SaaS-based customer experiences powering up teaching and learning in the music education space.• Within 2 months, successfully developed and executed on Musicbuk’s product roadmap, providing a clear path to delivery of products to customers.• Increased adoption of music school management system by 3x through leading product design and development and enabling schools to easily manage students, instructors, lessons and finances.• Streamlined product creation process with Agile Scrum reducing time to deployment by 25% and 30% improvement in team collaboration.
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Head Of EngineeringMusicbuk (Techstars ‘20) Nov 2021 - Jan 2022Leading the development of a cutting-edge SaaS music education platform focused on connecting music students to top level teachers,
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Chief Technology OfficerMusicnotes.Com Feb 2017 - Jan 2020Madison, Wi, Us• Advocated for and managed projects to implement greater data, website and infrastructure security resulting in the successful blocking of DoS attacks during peak sales season, preserving customer experience and revenue• Led overhaul of quality assurance processes and employee training resulting in greater reliability with business partners and 30% increase in reported customer satisfaction.• Shifted internal analytics team to third party business analytics service, saving Musicnotes $200,000 in operational costs and a greater emphasis on data-based decision making. -
Director Of TechnologyMusicnotes.Com Oct 2013 - Oct 2017Madison, Wi, UsPromoted to lead web and mobile product development, QA, and IT operations for the world’s largest retailer of licensed digital sheet music. Supervised seventeen developers, DBAs, IT personnel, and QA staff, plus project-specific consultants as needed. • Led successful Agile transformation at Musicnotes, improving product workflows by 50%, increasing predictability and visibility.• Reduced capital expenditures by 35% per year by leading Musicnotes cloud transformation from hardware to cloud infrastructure and services.• As product owner, spearheaded product initiatives resulting in dramatic increase in cross-functional collaboration and utilizing lean practices to reduce TTM by a factor of 2-3x.
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Director Of Data OperationsMusicnotes.Com 2010 - Oct 2013Madison, Wi, UsManaged the design and implementation of internal and web-facing database architecture. Worked closely with development and technology teams to create new mobile apps and web-based products. Led the development of product content for mobile apps. Ensured all service level agreements (SLAs) met.• Through collaboration with marketing team, increased SEO ranking by 15% by optimizing content and targeting keywords.• Designed and implemented AI-based recommendation engine resulting in a 1-5% increase in cross-sell and eliminating $72,000 annual payment for third-party vendor.• Collaborated with cross-functional team to launch iOS app in only 30 days after iPad release, well ahead of competitors in mobile market share.• Maintained a 99.999% availability for website and internal SQL Server instances.
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Data Application Developer/Database Administrator/Data Department ManagerMusicnotes.Com Nov 1998 - 2010Madison, Wi, UsAdvanced rapidly through multiple positions during company’s startup period. Hired and supervised data entry and development staff, delivered solutions to keep pace with rapid growth, and enforcement of metadata standards.• Enabled 75% growth in sales and expended product line through design and implementation of critical in inventory control and shipping product for hard goods fulfillment partner.• Successfully managed product development for Collection product resulting 15% revenue growth and 10% saving for customers.• Designed and implemented Musicnotes’ royalties reporting and payment system with a 5x reduction in turnaround time, ensuring timely payments for artists and publishers.
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Application DeveloperWisconsin Interlibrary Services 1995 - Nov 1998Designed and implemented WilsWorks software, integrating 4 different interlibrary loan systems under one interface. This role included UI design, software development, site installation, and ongoing support.
Jon Higgins Skills
Jon Higgins Education Details
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University Of Wisconsin-MadisonMusic Composition -
University Of Wisconsin-Madison
Frequently Asked Questions about Jon Higgins
What company does Jon Higgins work for?
Jon Higgins works for Musicbuk (Techstars ‘20)
What is Jon Higgins's role at the current company?
Jon Higgins's current role is Chief Technology Officer.
What is Jon Higgins's email address?
Jon Higgins's email address is jh****@****tes.com
What is Jon Higgins's direct phone number?
Jon Higgins's direct phone number is +160834*****
What schools did Jon Higgins attend?
Jon Higgins attended University Of Wisconsin-Madison, University Of Wisconsin-Madison.
What are some of Jon Higgins's interests?
Jon Higgins has interest in Economic Empowerment, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Arts And Culture.
What skills is Jon Higgins known for?
Jon Higgins has skills like Software Development, Visual Studio, Xml, Databases, E Commerce, Composition, Microsoft Sql Server, Scrum, Agile Project Management, Agile Methodologies, Sql, Technology Management.
Who are Jon Higgins's colleagues?
Jon Higgins's colleagues are Karen Fried.
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