Jonathon Holden Email & Phone Number

Glenpool, OK, US

Tulsa, Oklahoma, United States

Tulsa, Oklahoma, United States

*Handled multiple ERP system conversions at a time. This spans multiple vendors with the central goal of pulling the data into Epicor Prophet 21. *Created and maintained multiple SSRS reports used to verify and rationalize data between the source and destination systems. *Created custom applications to extract, transport and import data from remote systems.

Tulsa, Oklahoma

*Maintained and created custom applications, websites and scripts utilizing HTML, Javascript, C#, and Powershell.*Handled the backups and maintenance for three SQL servers before consolidating a majority of applications to one. This also involved migrating all of the SSRS reports to a new server and restructuring their underlying datasets (which also.

Remote

*Migrated on-premise systems, other cloud based services and custom applications to Rackspace, AWS or Azure*Supported customers in upgrading or maintaining software*Worked closely with project managers to communicate status, billable time and any unforeseen issues that could cause a variance between the quoted time and the actual process.

Tulsa, Oklahoma Area

*Maintained applications, websites and scripts utilizing HTML, Javascript, PHP, C#, VB, VBS, and Powershell. *Maintained legacy processes utilizing Access databases. *Created/Maintained reports built in SSRS*Maintained an SSAS cube and MDX queries based on the cube. Additional Responsibilities:*Maintained the phone system. *Maintained all servers, domain.

Broken Arrow, OK

*Coordinating with department leads to create SSRS reports to drive business operations*Converting reports built in Crystal Reports over to SSRS*Building ETL packages for SSIS*Cube design/deployment in SSAS and Halo BI*Scripting in Powershell*Migrating data from various ERP system to Epicor P21

Broken Arrow, OK

*Created custom reports using SSRS to track incident trends so that we could better identify problem areas.*Implemented a standardized image for deployment and maintained two WDS servers*Maintained our helpdesk platform (ChangeGear) and assisted in its customization.*Provided support for 600+ employees spanning multiple states. *Setup and maintained users.

Broken Arrow, OK

*Provided support for office personnel and business customers*Performed onsite service such as workstation setup, hardware replacement, network diagnostics and malware removal.*Setup and maintained users in AD and Exchange*Supported users over the phone and through the use of remote programs such as LogMeIn.*Used LabTech software to monitor the health of.

Bixby, OK

*Troubleshooting internet, VoIP, and IPTV issues *Configuring and troubleshooting internet and TV service within Calix, Redback, Juniper, Metaswitch, and FSCDN*Configuring Allworx phone systems to function correctly within existing networks*Configuring routers and switches from a variety of vendors *Troubleshooting issues with residential and business.

Tulsa, OK

*Troubleshooting hardware/software issues*Installation of a variety of Microsoft operating systems*Malware removal*Software based data recovery*Quoting/assembling custom PCs*Onsite service*Phone support*Customer serviceAccomplishments:*Passed Comptia A+ certification test

Tulsa, OK

*Running cabling throughout different school buildings*Hooking up PCs*Deploying system images*Phone support*Resetting user passwords within AD*Testing for flaws within a student email service**After completing this summer internship, I enrolled and completed the requirements for the Cyber Security/Forensics program at Tulsa Tech**

Information Technology

Cyber Security/Forensics

Activities and Societies: BPA Member, Class PresidentParticipated in Cyber Security Invitational at OSU-Okmulgee