About Me:With a rich blend of leadership in operations and a strong foundation in cloud architecture, I drive excellence in finance, customer service, production, and employee management. My approach combines strategic planning, operational efficiency, and collaboration to achieve organizational success.What I Do:Strategic Leadership: Forge goals with senior managers to align with company vision.Efficiency & Productivity: Utilize process analysis and teamwork for peak performance.Financial Oversight: Collaborate on financial plans for sustainable growth.Operational Systems: Ensure smooth, efficient processes via key metrics analysis.Process Improvement: Spearhead strategies for enhanced output and cost reduction.Ethics & Compliance: Uphold company standards and foster an ethical workplace.Skills:Proven leadership and organizational excellence.Expert in operational functions and efficiency.Strategic planner and adept in financial management.Skilled negotiator with deep analytical insights.Education:B.A. in Business Information Systems.

• Design, implement, manage and document complex AWS environments based on AWS best practice• Strong CloudFormation expertise building Infrastructure and automating event driven solutions• Developed, designed, documented and delivered service offerings for Fortune 500 company• Proficient in AWS services around EC2, Image Builder, Autoscaling, Load Balancers, CloudWatch alarms, CloudTrail, S3, Lambda, EBS, ElasticSearch, Route53/DNS resolvers, CloudEndure DR, Transit Gateways, S2S VPN, AppStream, WorkSpaces• AWS SAML Federation (Azure AD, Google Suite, Okta, AWS SSO) for AWS resources (AppStream/WorkSpace)

COMMVAULT• Daily reports are configured to detail “Failed Items Only”o Reviewed daily by our Managed Services Teams for quick remediation• Analysis of backup trends, data growth, DDB performance, environment health• Provide engineering guidance to customer for best Commvault performance• Regular maintenance of Commcell, Media Agents and Server Client Updates• Maintenance & Patching of Media Agents, Commserve, Server Clients• Utilize Commvault Custom Alerts and Workflow Automation to remediate backup problems before human intervention requiredNETAPP• Experienced w/ NetApp 7 Mode and Cluster Mode Filers• NetApp Shelf Adds, ONTAP Upgrades, Head Swaps, • Provide customer quarterly business reviews of Storage Health• Create and Manage SnapMirror relationships, Synchronization, Environment Statistics• Extensive use of OnCommand Reporting, Growth Trendd, Analysis

• Manage Fort Wayne Data Center Wintel equipment and racks• Engineered, configured and setup Commvault 9.0 backup D2D with dedupe• Maintain Citrix server farm 4.5, and 6.5• Support SAN. HP EVA 8400,6400, storage devices• Manage VMware ESXi 5.0 environment• SCOM monitoring of all servers in our environment (1000 Servers total)• Managed, configured and maintained Symantec NetBackup 7.0 environment• Manage all sites, collections and servers for internal/external Sharepoint 2010 / 2013 in Cloud• Server 2008, 2012 builds, utilizing Windows Load Balancing and Failover Clustering• Manage and configure SFTP, PGP customer transaction with Secure Transport Tumbleweed

• Automated reporting of WSUS, Uptime Monitoring, SEP, HP SIM, Dell IT Assistant.• Maintain over 200 virtual servers to exactly reflect production server environments• Configuration of SQL server backups, maintenance plans, database restoration• Install new / rebuild existing servers, configure hardware, peripherals, services, settings, storage.• Performed OS patching, upgrades and critical updates utilizing WSUS• Diagnose, troubleshoot and resolve hardware and software issues• Built and maintained QA and UAT VMware ESXi 4.5 environment for product testing• Configured, monitored and maintained McAfee AV software for all 250 State servers• Proactively manage, monitor and support over 250 state servers, verify integrity, availability• Performed onsite installation of servers storage and network components• Provided remote troubleshooting, support and parts replacements for over 250 state servers• Performed quarterly failover and Disaster Recovery testing and analysis

• Monitored and maintained network equipment through proactive monitoring of Solarwinds• Configured and managed Access Controls Lists for Cisco firewalls and switches• Provided basic network maintenance and troubleshooting• Assisted QA and UAT departments with network troubleshooting in lab environments

• Support of networked Printers, PDA’s, Smart Phones, PC’s, Laptops, Cisco WAP’s• Support of Electronic Medical Records program (GE Centricity)• Supporting and configuring PBX phone system for Medical Practices• Trained newly hired Level I and Level II Technicians• Diagnosing and Troubleshooting software and hardware issues• Supported and maintained Windows XP, 7, Server 2000 and Server 2003 operating systems

• Configuring and Administering Barracuda Firewall and Filters• Managed tape backup schedules, tape rotations and data restorations• Configuring laptops for field auditors, retrieving and installing accounting updates• Troubleshooting and repairing hardware and software issues for network users• Preloading and configuring servers