Lead multiple teams - offshore development, engineering, product and design professionals in all phases of custom product solutions delivery (from requirements gathering through build, test phases, QA, launch and support) for Dell’s business applications)• Product manager responsible for multiple products within the regulatory, compliance, safety and engineering domains within Dell• Cross product lead overseeing multiple products within my product line to ensure products are aligning to north star, on time and are healthy (stability, performance, security)• Responsible for year-over-year fiscal roadmap initiatives in my product line by collaborating with key stake holders to solicit strategic business direction to align future programs and roadmap scoping• Coordinate with global key business stakeholders to capture and align requirements on all programs• Leveraged agile / scrum team ceremonies including 3 Amigos signoff. User story creation written in agile methods and gherkin syntax• Business partner management (BPM) initiatives to help drive any IT efforts, IT compliance issues or business needs through various shared services or security teams• Negotiate conflicts between business and IT stakeholders to find the right balance for delivered solutions• Driven unique get healthy initiatives with Class 1 to Class 3 applications with varying issues ranging from usability, security, performance and stability with global teams and leadership• Assist development or solution architects as needed any technical solution or troubleshooting needs that arise within the domain• Familiar with enterprise architecture (software and hardware), load balancing and multiple operating systems• Lead my groups security development lifecycle initiatives with development, shared services solutions and security practices• Solution/Deliver one-off challenges that leadership needs assistance driving or completing• Multi entry visa with India

Worked as member and leader of support / development engagements that dealt with problematic technical issues within the production environments that normal L1 – L3 support teams could not resolve with the use of low level / real time instrumentation applications• Leveraged advanced tools such as OPNET AppReponse, AppInternals, AppTransaction, Transaction Trace Warehouse to pinpoint errors, code oddities and tier bottlenecks• Lead major deployment of OPNET software out into critical eco systems (mixed os) that consisted of 5500 servers across production and non-production• Worked within the team that defined performance standards, audits and consistency across tiers• Worked on a major monitoring / application performance project leveraging Quest Foglight, leveraging cartridges and synthetic application monitors around the world within Dell’s datacenters• Performed server / os level audits to identify configuration or inconsistencies within the application infrastructure• Deployed OPNET / Riverbed tools within Dell’s entire SOA (oracle middleware) linux environment

Responsible for business and IT organizations infrastructure specifications and movement of infrastructure in and out of the organization while coordinating with business and development teams. Additional lead several process improvement initiatives that spanned across business and IT segments• Manage and maintain current global data center architectures• Lead and guide project efforts in obtaining and procuring current technologies, applications and database infrastructures and internal standards• Oversee and manage migration efforts involved in advancement to new operating systems, virtual environments, storage devices and database grid infrastructure• Focal point between the business, shared service and other program managers regarding infrastructure needs and challenges• Responsible for the coordination between application and shared services teams

Responsible for defining and solutioning architecture needs (app, network, load balancing) with multiple key programs while working with business stake holders and engineering• Designed the technical application / server architecture for multiple applications within Dell Enterprise• Worked with lead application developers and several shared services teams to solution project requirements• Designed application server architecture around load balancing solutions such as LTM/GTM• Established load testing criteria between project requirements and performance tuning teams• Oversight of an entire programs production and non-production infrastructure and build teams• Established processes and procedures, share point lists, tasks, faqs • Lead a global team of four individuals

System’s engineer responsible delivering enterprise PLM solution to the business involving complex business requirements and diverse business units• Led team to implement massive reconfiguration and business process changes for PLM software to align to new direction from business• Implemented maintenance releases of Enterprise PLM software across the globe• Implemented version upgrade of Enterprise PLM software across globe• Led team to integrate Linux and test engineering automation within factories• Perform cost-benefit evaluations on multiple projects to provide recommendations to management

CAD application Engineer responsible for internal mechanical engineering globally and related ODM partners, their applications, databases and processes• Lead Intralink and Windchill Business administrator• Support over 250 mechanical engineers (local and global)• System administration of engineering tools and licensing• Support and mentor 3 design centers globally• Work with key business partners to map processes to tools• Evaluate new tools that fit scope, requirements and budget• Develop test plans, with customer input, for applications and testing

Worked as a mechanical designer creating products on a team of engineers• Designed/Drafted plastic, sheet metal parts and cables for Dell server designs• Worked across ME/EE teams on parts requiring input from multiple requirements• Created and revised drawings per ECO using Pro Engineer and Agile• Worked with tooling group to ensure design and drawing changes were cost effective• Maintained large assemblies, parts and drawings utilizing Pro Engineer• Work with team members and outside organizations to accomplish customer goals