Jon Janeway Email & Phone Number

Wheaton, IL, US

Oak Brook, Illinois, United States

Managed customer technology issues at all levels, triaging and resolving them through a structured workflowUtilized logging services and ran diagnostics to efficiently address service requestsSet clear expectations with customers regarding resolution timelinesAssisted clients in resolving a wide range of technical problems, including software, hardware.

Greater Chicago Area

Real Estate and Architectural photography company. We cover the greater Chicagoland area for all your photography needs.

Greater Chicago Area

Managed end-to-end process, including post-process follow-ups, anticipating next steps, and maintaining effective communication channelsServed as liaison and knowledge resource to foster relationships between clients and internal stakeholdersProvided technical support to realtors and team membersActed as subject matter expert for new market managers.

Naperville IL

IT: Tech support for small business and staff. Coached staff/clients on using technology to improve their needs. Experience includes implementing software, website building, maintenance, and updates. Assists staff and clients with technical problems on various platforms including software, desktops, laptops, printers, and mobile devices. Ability to.

Naperville

• Personally designed training and nutritional programs for clients to meet fitness and health goals
• Performed and taught other employees through Fitness Assessments to identify client abilities in order to prevent injury
• Catered to client schedules while providing excellent customer service and follow throughMaintained 98% client retention

Aurora IL

• Started as intern and worked up to a full time schedule via referrals within 6 months
• Designed client workouts and programs to meet fitness goals
• Performed fitness assessments for clients
• Catered to client schedules while providing excellent customer service and follow through Maintained 90% client retention

Schaumburg IL

• Promoted from Lab Technician to Assistant Manager within a year
• Assistant manager for ten employees
• Created weekly work schedules
• Operated photo lab and trained new employees
• Repaired equipment as needed
• Managed store Inventory and ordered supplies

Lake Forest IL

• Member of the equipment management team, organizing and maintaining all sports equipment
• Worked closely with players and coaches at practices and games
• Assisted with training sessions with athletes in gym settings, as well as on the field
• Observed dynamic interaction between management, coaches and players to learn a cohesive team environment