Relationship Manager who helps global companies with technology-enabled products grow revenue from their existing client base and channels. Delivers industry insights to help clients’ executive teams see and profit from changing eco-system characteristics … leverages product development background and data driven business intelligence insights to accelerate adoption of new solutions and increase ongoing usage ... sustains proactive, collaborative relationships advising clients on workflow efficiencies to derive optimal benefit from integrated enterprise level solutions.Thrives in a complex business environment with increasing regulations, partnerships, digital connections, and disruptive forces at play. Solid partner/channel background. Proficient at the “internal sell” necessary to mobilize cross-functional resources and close a deal, efficiently and profitably. Dedicated to clients’ success and providing a superior customer experience. Aligned with the rise of the subscription economy and its customer first tenet.Contact me at 917-900-2114 and jonathanfjohnston@gmail.comBUSINESS RESULTS1 – Led on initiatives around product diversification into Fixed Income , API based Marketplace architecture, key client retention and service model evolution to adopt project based consultancy while with SSC Eze2 - Realized above goal revenue growth across key accounts covered while with Omgeo and SWIFT3 - Provide insights regularly to clients to support thru regulatory and technological changes (e.g. Cyber Security, MiFid, Dodd-Frank impact on swaps, Basel & IOSCO impact on non-centrally cleared derivatives, 10b-10, Open Banking etc. etc.)4 - Consistently delivered enterprise level up-sells into client and partner accountsCLIENT EXPERIENCE - "I've known Jon for a number of years and value his experience, knowledge and insight into the securities industry. He is easy to work with, very helpful, a creative problem solver and a commensurate team player." Louis Nazzaro, Senior Product Manager, J.P. Morgan Global Custody
Listed skills include Financial Services, Fixed Income, Back Office, Middle Office, and 32 others.