Jon Kaplan Email & Phone Number

Broadview Heights, OH, US

Broadview Heights, Ohio, US

As one of the pioneering BPO support services companies in the Philippines, we provide end-to-end outsourcing solutions and human capital support to multinational companies setting up operations in the Philippines or improving existing ones.

Broadview Heights, Ohio, US

We are a global call center and BPO support solutions company that provides Consulting, Training, Executive Search, Language Assessment, and Vendor Management Support. We specialize in helping clients improve top-line revenue and bottom-line profitability, with offices in the U.S., the Philippines and the Dominican Republic.

Was elected by industry peers as National President to lead the trade association that governed the US Call Center Indsutry. Served on the national board for over 5 years. Still an active member of over 20+ years

Lenexa, Kansas, US

Founder of a High-end Business to Business Boutique Service Agency.

Resonsible for Business Development for what at that time was a Top 25 US 3rd party Call Center Outsource provider

Detroit, Michigan, US

Built from the ground up a telephone sales and service organization for selling all capital goods equipment you would see in the service department of a GM car dealership. Went from $0 - $60M in two years

Created a new Inside Sales department at BFG selling Tire Franchises over the telephone. Wildly successful as one of the first B2B corporate OB sales organizations in the US. Generated millions of dollars of incremental income and new revenue stream for the organization.