Karlo Bautista Email and Phone Number
I have been in the customer service business for 10+ years providing the best customer experience to all clients and customers consistently. I have been providing quality and quantity of data entry work, customer service, email support, chat support, technical support, and team management. I worked for Amazon Customer service for 9 years where I handled customer service and technical support in phones, email, and chat mediums. With working for Amazon, I gained a lot of skills with being customer-obsessed, being customer-centric, and making sure that all questions/concerns of the customers are answered. Also, with my experience in Team Management and Business Management in customer service, I can confidently say that I can drive my team members to provide the best customer experience daily, train and guide them on what are the things to do to provide customer satisfaction and give them coaching, training, and guidance consistently.
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Customer Success Expert And Ph LeadPlaybook SportsTarlac City, Ph
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Customer Success Specialist (Onboarding And Product)Playbook Sports Sep 2024 - PresentNew Jersey, United States -
Specialist ITeachable Jul 2023 - Jun 2024New York, United States -
Customer Service ManagerSunbelt Products Feb 2021 - Jul 2023Tampa, Florida, United StatesResponsible for driving continuous enhancements to facilitate exceptional team output and customer service by partnering with the Marketing, Warehouse, and Operations teams. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. -
Operations ManagerAlorica Nov 2017 - May 2020Manila, National Capital Region, PhilippinesManage overall operations and is responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for the Operations Department. Ensure safe and efficient operations. Serve as a company representative on regulatory issues. Enhance the operational procedure, systems and principles in the areas of information flow and management, business processes, enhanced management reporting and looks for opportunities to expand systems. Carry out supervisory responsibilities in accordance with company's policies and applicable laws. -
Customer Service Team ManagerExpert Global Solutions (Now Alorica) Mar 2013 - Oct 2017Manila, National Capital Region, PhilippinesEnsures that the customers of a company are satisfied. Their role is to provide superb customer service by leading and motivating the customer service team, developing loyalty programs, and creating customer satisfaction goals. -
Customer Service Team LeadExpert Global Solutions (Now Alorica) Sep 2012 - Feb 2013Manila, National Capital Region, PhilippinesSupports a company’s customer service activities by directing and overseeing team members, resolving customer questions or complaints, and developing programs and procedures to enhance productivity and performance. Customer service team leads work in a variety of industries, helping organizations deliver outstanding customer support and develop customer relationships.
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Customer Service RepresentativeNco Group Apr 2011 - Aug 2012Manila, National Capital Region, PhilippinesActs as a liaison and provides product/services information and resolves any emerging problems that our customer accounts might face with accuracy and efficiency.
Karlo Bautista Education Details
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Intermedia/Multimedia -
Economics -
High School Diploma
Frequently Asked Questions about Karlo Bautista
What company does Karlo Bautista work for?
Karlo Bautista works for Playbook Sports
What is Karlo Bautista's role at the current company?
Karlo Bautista's current role is Customer Success Expert and PH Lead.
What schools did Karlo Bautista attend?
Karlo Bautista attended University Of The Philippines, San Beda University, Don Bosco Technical Institute.
Not the Karlo Bautista you were looking for?
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Miguel Karlo Bautista
Klaviyo, Attentive & Sendlane Specialist | Implementer | Campaign Coordinator | Klaviyo Certified | Helping Empower Dtc Brands: Crafting Campaigns, Building Flows, And Targeting Audiences With Ease.Santa Cruz -
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