Jon King Email & Phone Number

College Grove, Tn, Us

Franklin, Tennessee

As the Senior Manager, I took the lead with the selection and implementation of Qlik for Healthways. Working together with internal stakeholders and external consultants, I oversaw the project from start to finish, coordinating the work of teams from diverse disciplines, assessing needs, defining metrics and setting priorities. Some of my accomplishments in this role were:- Successfully manage the infrastructure, security and application design teams- Produced first “C” suite dashboards for the division- Identified training needs and organized a training course for end users in the organization forming a distributed model of Business Intelligence

Franklin, Tennessee

My role as the Senior Product Consultant required that I work together with both the product design and the account teams in order to support our clients with alternative solutions and enhancements to current processes. In this position, I used data to inform design and support current product functionality as well as providing what if analyses and alternatives to the traditional approach to design and implementation.Some of my accomplishments in this role were:- Built out and managed daily hospital discharge campaign for call center operations- Improved call campaign effectiveness from 40% to 90% through process optimization- Developed an audibility script in the coaching algorithm resulting in quicker identification of rules gaps and billing issues- Reduced backlog, together with business partners, from 100+ requests to less than twenty within a six month period- Created a security process to monitor access and remove unauthorized system users ensuring system security and integrity

Franklin, Tn

I served as the Business Intelligence lead and subject matter expert for the client, Healthways, in this role. The environment was extremely fast-paced and highly collaborative requiring quick turn-around times and efficient and accurate client service, primarily in reporting and data extracts. I worked closely with both off-shore as well as remote teams where I was responsible for explaining complex data model concepts and ensuring data integrity throughout the whole process. Some of my other responsibilities included:- Actively listened to business partners to understand reporting goals and requirements- Ensured QA and completion of customer deliverables through the facilitation of design sessions and code reviews- Analyzed and documented tech spec requirements, functional requirements, system test cases, performance testing requirements and data specifications for BI tools- Ensured correct data mapping and data validation by working closely with data intake group- Partnered with platform development teams for data fixes; Uncovered data anomalies providing root cause diagnostics

Franklin, Tennessee

As a Senior Healthcare Analyst, my role involved heavy reporting and analysis along with a demonstration of the ability to understand account business model and operations. Systems used in this role included: Toad, Access, Excel, Word, PowerPoint and Business ObjectsSome of my accomplishments in this role were:- Deliver 500+ reports quarterly across multiple platforms with 99% on time and accuracy rate- Improved SQL code efficiency through reorganization and redevelopment resulting in junior analysts viewing and responding more quickly to account needs

Franklin, Tennessee

My main function was Project Manager where I performed requirements analysis and also did development resulting in the delivery of the first standard extract to the client. I also served as the SME on legacy systems on the client needs.Some of my accomplishments in this role were:- Developed first data set tying member level information across five separate platforms- Utilized PL/SQL skills and honed knowledge of ETL tools and data warehousing

Franklin, Tennessee

Recognized as top performer and called out for ability to hit the ground running after a short time in the role. Some of my accomplishments in this role were:• Reduced production time by 50% through the development of a validation tool using SQL and Access• Maintained 95%+ on time and accuracy• Utilized PL/SQL skills and honed knowledge of ETL tools and data warehousing

Franklin, Tennessee

I was responsible for general network maintenance and client implementation as well as loading data into Market Expert Platforms and providing 3rd tier support.

Bachelor Of Science In Business Administration, Marketing

Networking Technology