Jon Knott Email & Phone Number

DEC acts as a resource for HCMC and all affiliated clinics concerning disability insurance issues. Emergency Medical Assistance (EMA) Care Plans (Self-Pay, Undocumented Patient’s).Disability evaluations and submissions to the Department of Human Services – State Medical Review TeamReferrals to Disability Specialist Inc., (contractor) for SSI/RSDI considerations.DEC reviews and assesses patient insurance, medical records, provider notes and codes via EPIC for insurance eligibility considerations, as well as patient files for billing and re-billing opportunities.DEC supervisor represents Revenue Cycle Management at the Difficult to Discharge meetings (concerning patients who have extended hospital stays).Led In-Service presentation for hospital care coordinators and social workers on DEC processes.

Provide high quality client focused service, using extensive knowledge of state and federal program requirements, to assist clients in applying for and obtaining government benefits.Interviewing clients in a hospital setting to assist them in obtaining maximum medical and/or disability benefit coverage. Completing applications for state and federal programs, reviewing medical records and taking all actions necessary to expedite benefit approval.Maintain ongoing communications with government agencies regarding the status of claims.Provide updates and assistance to hospital personnel and other Chamberlin Edmonds staff as needed.

Provide excellence in customer service by accurately processing account transactions.Effectively cross promote Wells Fargo financial services to perspective customers. Excellence in Customer Service, awarded 5 consecutive times from consumer surveys.

Quick study of Federal (CMS) and Minnesota State (DHS) regulations for Medicare and MedicaidAttained Agent Certification for MedicareBlue products within 2 weeks of employmentAs “Special Needs” Product liaison, successfully lead all efforts in the satisfaction of DHS and Blue Cross Internal AuditsCommunicated CMS and DHS legislation/regulation, and other compliance related requirements for internal and external marketing and sales effortsIdentified and implemented changes to existing policies and procedures, including workflows for the marketing and sales departments

Consult and assess client/family strengths for areas of need. Develop, implement, and monitor individual service plans.Serve as a leader of interdisciplinary teams.Assess and authorize contracted waivered and non-waivered services. (Federal and State funding streams)Pre-Petition Screenings; commitments/ placementsProbate and Criminal Court; support and consultationAdult and Child Protection; review and overview Representative Payee for clients unable to manage benefits.Lead social service training seminars for the Bloomington, Eden Prairie, and Minneapolis Independent School Districts.

Bachelor Of Arts, Psychology

Bachelor Of Arts, Business Administration