Jon Krams Email & Phone Number

Rocky Mountains

North America

Denver, Colorado

• National Sales Manager in charge of all aspects of running Prizm Division.• Management of rep agencies across the entire US. Includes hiring reps and terminating underperforming reps. Review of rep performance regularly and offering assistance as needed for underperforming reps.• Complete yearly business plans and budget forecasting.• Oversee controls department and onsite programming services.• Work with Product Management team to bring new products to market.• Work with Marketing team to introduce new products, produce product literature, website updates and trade show planning.• Work with purchasing team on stocking inventory levels and SKUs.• Coordinate, plan and attend trade shows. Includes booth design, freight logistics and booth staff scheduling.• Perform sales calls in territory with reps to engineers, lighting designers, architects, distributors and contractors.• Provide technical support on complex lighting systems and offering design assistance. • Lighting renderings and calculations with lighting design software.• Lighting take-offs using Bluebeam software. • On site mock ups of lighting fixtures to confirm design intent.• Quotations of all incoming projects.• Processing all incoming orders.• Rep training in person or via webinar.• Review of monthly commission statements.• Assemble samples by hand for customer review.

South Central Zone

Regional Sales Person covering multiple states in assigned territory. Responsible for driving sales through local rep agencies and specification market. Completion of multiple high dollar/large profile projects (+$1.5M) from design to order.New product introduction to sales reps, specifiers and contractors via trade shows, lunch and learns, sales calls and other sales events.Gather information on competitive products and industry movements to assist inproduct development and pricing strategy. Provide technical assistance to sales teams, designers, contractors and end-users forcomplex LED lighting and control systems.Training of sales team and agents to become in house "Product Guru".Identifying poorly performing agencies and developing sales strategies to increase sales/meet quotas.Working with supply Chain Management on forecasting of jobs to ensure material and components on hand for order release to reduce lead times.Work with National Account and End User sales teams on projects outside the rep agency's normal channels.Registration of out of territory jobs to ensure Specifying Rep Agency paid specification credit.Escalation of project issues to proper channels including customer service and supply chain.

Inside Sales and Quotations for large lighting manufacturer's rep agency.Providing lighting quotations on specified and alternate lighting packages.Working with manufacturers on getting competitive pricing to land and win job, while maintaining maximum profitability.Negotiating of jobs on bid day with distributors and contractors to ensure commitment of order at or before bid time.Follow-up of quoted jobs with feedback on price and status of job as it pertains to the customer.Take-off and building of lighting control packages, including relay panels and dimming systems.Working with outside sales team to provide budget pricing to specifier community.Verifying customer PO's are correct and match Bill of Material and established pricing.Proving technical support on lighting products, answering customer questions with cut-sheets or other material, checking order status, and offering alternate products when opportunities arise.

Relationship based sales and quotations to a variety of customers.Outside sales calls to customer sites, presenting new material and product offerings.Negotiating orders with contractors and vendors for maximum gross profit margin.Designing lighting layouts using latest design software, including Visual and LitePro.Facilitated and designed Crescent Electric Supply Lighting Studio.Working with outside sales team to identify lighting retrofit and energy saving sales opportunities.Product expert and Lighting Champ for Denver branch office.Working with vendors on sales training and marketing strategies.

Inside and Outside sales to retail and commercial customers.Creative sales initiatives including cold calling in person and by phone to solicit new accounts and customers.Supervised, trained, and managed a team of six sales members.Implemented new policies, ensuring sales staff followed new policies and procedures.Opened and closed store, including running end of day back up reports.Primary point of contact for customer problems and resolution.Consulted with homeowners and builders in selecting lighting fixtures in a designing environment.Quoted and bid large residential and commercial lighting packages for home builders and contractors.Administered and directed lighting packages for large residential housing projects.Maintained inventory and design of product displays.Involved in selecting merchandise for resale with product vendors.

Provided 24x7 technical support for internal IBM software and Applications.Responsible for emergency fixes to daily and nightly software job stream.Primary point of contact for specific support for physical media production and distribution, including CD's, diskettes, tapes, and cartridges.Coordinated group efforts in problem resolution with team members around the world.Ensured on time production and shipment of worldwide customer orders.Monitored and maintain media production hardware, including servers, radio frequency barcode scanners, CD burners, diskette and cartridge replicators.Participated in team meetings to propose permanent changes to Applications/Systems as needed.Researched user requests and document problem resolution in internal database.Created, updated, and closed problem tickets from wide variety of users.

Maintained current information on project team members, including Distribution Lists, Organizational Charts, and Contact Information.Coordinated weekly team meetings, and conference calls.Compiled weekly team status reports for project status updates.Logged problems with project and assigned resolution responsibilities.Tracked consultant hours worked and expenses for budget reports.Introduced new team members to procedures and submitted security and network access requests.Reviewed existing documents related to project, then developed templates with a unified look and feel.Assisted project managers, business analysts, and other members of the team as needed to draw together documents required to support their function, such as Requests for Proposal (RFP), slide presentations, White Papers, and vendor analysis.Assisted content owners with researching, developing, and writing new content, as required; for example, questions to be used in an RFP.

Designed and developed commercial and residential lighting and electrical sales for wholesale electrical distributor.Planned and designed commercial and residential lighting applications.Prepared quotations/bids from blueprint takeoffs and specification sheets.Outside and inside sales to electrical contractors, architects, interior designers, home builders and remodel contractors.Administered large commercial accounts with ongoing lighting demands.Conducted product education on new product offerings in the form of hands-on training and literature.Ordered merchandise and maintained products from national account vendors.Coordinated return to manufacturers of faulty and damaged merchandise.Scheduled customer deliveries and coordinated delivery schedules with warehouse personnel.Trained and supervised employees in all duties of sales department.

Bs, Journalism

Certificate, Informations Systems Programming

Associate Of Arts