Jon Krause Email & Phone Number

Boston, Ma, Us

Reporting to the SVP of Account Management, led the SMB and Relocation teams in the management of 1,200+ accounts and Annual Recurring Revenue (ARR) exceeding $25M. Collaborated closely with Account Management leadership team and Product, Operations, and Renewal teams to resolve issues, incorporate customer feedback, and drive customer satisfaction. Emphasis placed on strategic initiatives around individual performance management and coaching in effort to renew and grow client base. - Managed a team of 8 high-performing Account Managers (AMs) and Enterprise Account Managers (EAMs) with renewal books ranging in annual value from $3M-5M+ and growth quotas of $300K-$450K.- Hired, onboarded, and coached new team members to position them for future elevated positions, including 3 team members elevated to Senior EAM roles or promoted beyond the AM status within the past year.- Supported team members in the creation of strategic territory plans and individual customer journeys, which contributed to 98% client logo retention YOY and annual net renewal base in excess of 100% YOY.- Partnered with Marketing to ensure full optimization of campaigns and kept team apprised of best practices and use of technology tools and repeatable processes around Outreach, Clari, Salesforce, Gong, Slack, and LinkedIn.- Received certification in MEDDPICC qualification process to enhance success around upsell and expansion opportunities.

Boston, Ma, Us

Created and led the formation of a new team within the Account Management group to focus on Motus accounts under $50K of ARR. In partnership with Account Management leadership team, identified KPIs and processes to help guide anticipated customer growth, team member expansion, and repeatable processes.- Managed a team of 6 Account Managers within the Vehicle division, including regular quota achievers and Peak Performance winners. - Highest quota-attainment team across all sales and account management teams in Q1 2022 while achieving 196% of assigned target. All 6 team members exceeded 100% of target.

Boston, Ma, Us

Transitioned from new business to account management role and owned largest Motus enterprise accounts, several exceeding $500K of ARR and total of $7M in renewal revenue with $400K+ in new business growth quota annually. - Maintained relationships with internal/external tactical and strategic partners to understand goals while proactively anticipating future needs/risks and executing sales into subsidiary entities.- Conducted quarterly QBR’s with clients to ensure financial objectives and SLAs were met while determining positioning for new products and services.- Closed six-figure upsells and regularly assigned new accounts requiring attention to detail and a more seasoned resource. Consistently achieved Commitment Club and exceeding both renewal and new business quotas.

Boston, Ma, Us

Employee #6 of early-stage entity in mobility marketplace (CRS, Inc. rebranded to Motus in 2013). Key contributor to growth of market share in an industry with historically one dominant player. Partnered with the CEO and Founder to develop strategy and processes to attack the Total Addressable Market (TAM). Contributed to growing CRS/Motus to a $14M business by 2013.- Individual contributor with annual new business goals that ranged from $300K to $700K+ annually and track record of exceeding expectations 7 out of 10 years.- Regularly attended on-site client visits and served as industry expert/speaker at annual conferences.- Provided influential feedback relating to industry experience at time of Motus rebranding and eventual solicitation of private equity partnership funding.

Des Plaines, Il, Us

Wheels is the original Fleet Management Company (FMC) founded in 1939 with 3 million vehicles worldwide in 59 countries and a global fleet management presence in the world’s largest markets.Highly-visible position responsible for developing new business in southwestern US targeting large-size fleets while employing consultative selling skills to win new accounts in the region. - Navigated complex sales process requiring understanding when and how to bring in Sr. management to enhance the sales process resulting in increased pipeline and 16% YOY growth in year one.- Served as a key resource in competitive scenarios emphasizing reimbursement vs fleet analysis, while focusing on selling value vs. price.

Waterford, Wi, Us

Runzheimer was formed in 1939 and was the prominent mobility/reimbursement player for decades. In 2018, Runzheimer and Motus merged and became Motus, LLC. - Accountable for new business development quotas ranging from $150K-$300K+ and renewal revenue. - Collaborated with internal team members and Marketing to strategically attack client base.- Viewed as internal Runzheimer expert and external expert in vehicle reimbursements.- Consistent President’s Club winner and recipient of trips to places such as Vail, Cancun, Puerto Vallarta, and Paradise Island.