Jon Kunkel Email and Phone Number

• Configure, stage and label all equipment prior to installation. • Manage and prepare the related documentation necessary to effectively support the customer’s network equipment, pre and post installation. o This documentation may include the network drawing prepared in Microsoft Visio, Engineering Design Package (EDP), Statement of Work (SOW), Method of Procedure (MOP), record keeping and maintenance systems updates and action item/trouble ticket updates.• Manage onsite… Show more • Configure, stage and label all equipment prior to installation. • Manage and prepare the related documentation necessary to effectively support the customer’s network equipment, pre and post installation. o This documentation may include the network drawing prepared in Microsoft Visio, Engineering Design Package (EDP), Statement of Work (SOW), Method of Procedure (MOP), record keeping and maintenance systems updates and action item/trouble ticket updates.• Manage onsite subcontractors, as required, during the installation to ensure installations are performed according to quality process and requirements, completed on schedule and according to the SOW.• Document installations and provide an As-Built, post installation utilizing Visio, Excel and Word.• Survey sites for the installation of WAN networks, including but not limited to, for evaluation of cabling requirements, labor requirements, test needs, power needs, equipment/materials needs, etc Show less

Lead Technician • Emphasis on Telco EF&I of equipment and maintain circuits, whether copper of fiber and troubleshoot AC and DC circuits on the board level. • Directed teams of personnel in commissioning and decommissioning Central offices and COLO sites as well as customer premises equipment recovery in 5 Midwest markets and 6 other state markets, lead inspector for ensuring local code compliance at all sites.• Trained, supervised and evaluated staff, coached improvement… Show more Lead Technician • Emphasis on Telco EF&I of equipment and maintain circuits, whether copper of fiber and troubleshoot AC and DC circuits on the board level. • Directed teams of personnel in commissioning and decommissioning Central offices and COLO sites as well as customer premises equipment recovery in 5 Midwest markets and 6 other state markets, lead inspector for ensuring local code compliance at all sites.• Trained, supervised and evaluated staff, coached improvement skills.• Successfully refined and implemented new projects to include installation of equipment from numerous vendors (Cisco, Avaya, ALU, Fujitsu, etc.)• Install GPS tracking devices and satellite systems in fleet vehicles, as well as wiring new and old building construction utilizing different vendors and suppliers. • Projects as subcontractor include O'Hare telephony upgrade, CTA communications upgrade, and mobile GPS install for the City of Chicago, as well as DNTP contractor for build out of 2 Net pops which started with 2 shell buildings, install security CCTV systems Major emphasis on Central Office and COLO installation at the telephony central offices and remote sites which are -48VDC and 125 VDC powered. Show less

• Provided technical support for day to day network operations for CLEC in Chicago.• Maintain all 11 city network maps in MapInfo, maintain E911 for corporate network in various cities as well as liaison between law enforcement agencies and corporate, member of NENA, CALEA organizations. • Maintained and repaired automated line equipment as needed, maintained and performed adds, drops, or modifies to customer circuits as needed

• Directed network technicians and Switch technicians in daily operations. • In charge of decommissioning numerous markets and recovering assets in excess of $100 million without a loss of recovered materials. • Installed various vendor equipment in Central office as well as LSO’s for transmission of telephony circuits, to include copper based and fiber based communications, installed channel banks in customer premises and ensured circuit working properly and to customer satisfaction.… Show more • Directed network technicians and Switch technicians in daily operations. • In charge of decommissioning numerous markets and recovering assets in excess of $100 million without a loss of recovered materials. • Installed various vendor equipment in Central office as well as LSO’s for transmission of telephony circuits, to include copper based and fiber based communications, installed channel banks in customer premises and ensured circuit working properly and to customer satisfaction. • Ran build out of 2 buildings in the Chicago market as well as their complete build-out in Detroit, MI, also the local circuit design engineer for customer connectivity, maintained and performed adds, drops, or modifies to customer circuits as needed Show less

• Level 4 Installer, in charge of installation teams in the Midwest of 5 to 12 Level 1 to 3 installers. • Taught installation for new employees, wrote MOP’s, ensured all jobs were completed in a safe, correct and timely manner while maintaining to be under budget on all projects. • Perform site surveys, QA inspections and audits of installations, lead inspector. • All work performed on Ameritech (SBC, now AT&T) properties in the state of Illinois, concentrating on the numerous CO… Show more • Level 4 Installer, in charge of installation teams in the Midwest of 5 to 12 Level 1 to 3 installers. • Taught installation for new employees, wrote MOP’s, ensured all jobs were completed in a safe, correct and timely manner while maintaining to be under budget on all projects. • Perform site surveys, QA inspections and audits of installations, lead inspector. • All work performed on Ameritech (SBC, now AT&T) properties in the state of Illinois, concentrating on the numerous CO in northern Illinois, Pronto project contact for the company as well. • Assisted in maintaining circuit locations and installations and ensure all circuits working properly prior to the end of leaving sites. Subcontractor for Alcatel Show less

Secure and non secure communications with Siemens switch. Last assignment was at RASA