Jon L. Email & Phone Number

🚀 IT Helpdesk Analyst | IT Business Analyst | Incident Management Analyst | Subject Matter Expert 💻 **6 Years of Experience**I specialize in providing IT support, business analysis, and incident management with a focus on solving complex technical issues and improving operational efficiency. Over the past six years, I’ve developed a deep understanding of IT systems and workflows, serving as a subject matter expert in multiple projects to ensure smooth service delivery.---🚦 Traffic Management Professional📅 10 Years of ExperienceWith a decade of experience in traffic management, I’ve contributed to numerous infrastructure projects, ensuring safety and efficiency in transport operations. My expertise includes everything from planning and implementing traffic control measures to managing high-stakes environments to ensure compliance and flow.---⚽ Football Coach📅 10 Years of ExperiencePassionate about developing talent on and off the field, I’ve spent 10 years coaching football, nurturing athletes’ skills, teamwork, and personal growth. I focus on building confidence, discipline, and sportsmanship to help individuals reach their full potential.