Jon Lacroix

Jon Lacroix Email and Phone Number

Account Partner Director, Intelligence Community Services at Salesforce @ Salesforce
san francisco, california, united states
Jon Lacroix's Location
Washington, District of Columbia, United States, United States
Jon Lacroix's Contact Details

Jon Lacroix personal email

About Jon Lacroix

Mr. LaCroix is an Account Partner Director at Salesforce and responsible for serving as a trusted advisor to his Intelligence Community (IC) and Department of Energy (DOE) customers. He advises his customers on strategies to help them generate significant business value from their Salesforce investment. In this role he owns pipeline generation, bookings, sales performance and forecasting for his region, while managing his customers throughout their Professional Services lifecycle with Salesforce.Jon has 16+ years of experience managing multi-phased consulting engagements focused on enterprise adoption of emerging technology products and processes. Jon assists his customers in navigating the change inherent in IT transformation initiatives. He has a proven history of building high performing teams and translating customer requirements into total technical system solutions. He is skilled in communicating with diverse audiences and serves as a strategic partner to both Corporate and Government Executive Leadership. He has strong financial modeling skills and is capable of compiling information from disparate data sources to create clear and concise reports utilized in key business decisions. Mr. LaCroix has outstanding quantitative analytical skills coupled with high business and finance acumen and demonstrated leadership abilities.Jon is a certified SAFe Agilist, AWS Cloud Practitioner, Project Management Professional, and holds a Master’s of Business Administration degree from Virginia Tech. Prior to joining Salesforce, Jon served as a Territory Services Manager (TSM) at Red Hat for 5 years and was responsible for account sales and oversight of complex IT programs. As a Red Hat TSM, Jon has delivered transformational IT programs leveraging Red Hat products including; OpenStack, OpenShift, Ansible Automation Platform, Satellite, Gluster/Ceph Storage, RHEV, and RHEL.Prior to Red Hat, Mr. LaCroix spent 9 years at Booz Allen Hamilton (BAH) in their Analytics/Finance cross functional team supporting the IC. In his last role at BAH, he served as the Deputy Program Manager for BAH’s 5th largest single source award contract. In this leadership role he was responsible for planning, identifying, and prosecuting growth opportunities with 36 distinct customers, managing staffing for 250+ personnel, cultivating relationships with 25 active subcontractors, and providing oversight of worldwide contract execution. Prior to BAH, Jon spent 2 years in Deloitte’s federal consulting practice automating Department of Justice financial statement processes.

Jon Lacroix's Current Company Details
Salesforce

Salesforce

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Account Partner Director, Intelligence Community Services at Salesforce
san francisco, california, united states
Website:
salesforce.com
Employees:
46706
Jon Lacroix Work Experience Details
  • Salesforce
    Account Partner Director
    Salesforce Sep 2023 - Present
    Washington, District Of Columbia, United States
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  • Red Hat
    Territory Services Manager
    Red Hat Jun 2021 - Sep 2023
    Washington, District Of Columbia, United States
    • Responsible for the sale, execution, and overall customer success of Red Hat professional services. This includes all phases of the sales and delivery process to include project scoping and pricing, staffing, CSAT and quality assurance, managing staff, serving as the escalation point for delivery risks and issues, closing out projects, and initiating follow-on sales cycles to capture additional business.• Accountable for capacity planning, profit margins, and go-to-market strategies to reach rapid growth targets across a territory in the IC as part of North America Public Sector. Oversees delivery valued at ~$4M/year of highly technical and complex professional services.• Creating a strong professional services organization in support of Red Hat's National Security Program (NSP). Developing long-term strategies to ensure growth and successful customer adoption of Red Hat software.• Leading in the development and execution of a talent management strategy designed to proactively build, retain, and position highly productive team players to maximize impact to the NSP consulting practice and its customers.• Actively collaborates with sales, business units, support services, and pre-sales solution architects to tie the business and technical needs of Red Hat customers with the strategy and direction of Red Hat.• Led global records management initiatives; Customer Success Google Drive Strategy and Pre-Sales Services Reference Library.
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  • Red Hat
    Ic Delivery Manager
    Red Hat Mar 2020 - Jun 2021
    Washington, District Of Columbia, United States
    • Responsible for overseeing all delivery and managing project operations of professional services engagements for a portfolio valued at $13M in annual revenue. This includes monitoring projects for scope, schedule, and cost challenges in support of services, serving as the escalation point to address issues and risk.• Responsible for people management responsibilities for 5 Associates including Project, Program and Client Managers.• Oversaw several project teams delivering the OpenShift Container Platform (OCP) and Ansible Automation Platform (AAP) as a service on different hyperscale’s to include Amazon Web Services (AWS) and Microsoft Azure across multiple IC organizations.• Implemented IC-wide commercial parity patching capability on the customer’s network leveraging Red Hat’s Satellite technology.• Managed delivery of Northrop Grumman’s, DIA, NGA, other IC Agency’s OCP Adoption Journeys. Successfully achieved security authority to operate (ATO) with meaningful workload running in production. This included conducting program increment and sprint planning efforts, leading daily stand ups, and teaching Agile software development best practices• Tracked and communicated engagement status updates to customers, delivery teams and internal stakeholders.• Served as the IC Core Team Deliver Lead, supporting all aspects of NAPS IC services delivery, including leading strategic initiatives.• Served as the NAPS Services Delivery liaison to internal Red Hat Project Accounting. Responsible for all business level questions regarding project finance and accounting and tasked with increasing collaboration and improving business processes.
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  • Red Hat
    Senior Program Manager
    Red Hat Aug 2018 - Mar 2020
    Washington D.C. Metro Area
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  • Booz Allen Hamilton
    Lead Associate
    Booz Allen Hamilton Jan 2017 - Jul 2018
    Mclean, Va
    Deputy Program Manager• Provided staffing oversight and onboarding training for Booz Allen’s 5th largest single source award contract, a 10 year, $400M Cost-Plus Award Fee Level of Effort contract, with 250+ personnel. Achieved three consecutive 98% six-month award fee scores.• Managed 25 subcontractors consisting of small businesses to large corporations, within a Working Capital Fund (WCF) environment requiring extensive reporting capabilities including being able to track staffs’ time to hundreds of projects in 15-minute increments.• Worked daily with 36 government managers, ensuring contract staff are performing at optimal levels supporting the Agency’s mission.• Primary POC for contract delivery and quality assurance, managed customer requirements, and developed high performing teams.• Managed the “Above and Beyond” contract awards & recognition program to boost employee morale, awarding over $200K.• Served as the Corporate Enterprise Group (CEG) strategic consulting SME for technical delivery, reporting directly to the Director, Deputy Director, and Associate Deputy Director (ADD) of the Office of Facilities and Mission Delivery (OFMD).• Responsible for consulting with the ADD and developing CEG corporate strategies to further enable OFMD’s goal to be the most efficiently operated Business Enterprise within the Agency’s WCF.• Coordinated delivery of OFMD’s first ever Annual Report and established OFMD’s Corporate Governance structure.• Interviewed candidates and made hiring decision on behalf of the Booz Allen Engineering and Infrastructure functional teams. Managed day-to-day operations including hiring, training, mentoring, and career development of 22 Booz Allen staff.
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  • Booz Allen Hamilton
    Lead Associate
    Booz Allen Hamilton Apr 2016 - Dec 2016
    Mclean, Va
    Corporate Governance Lead & Portfolio Manager• Served as the Office of Security’s (OS) Corporate Governance Lead and Portfolio Manager. Managed $750M appropriated portfolio and provide direct strategic consulting support to the organizations senior leadership team.• Facilitated all resource management discussions and advised leadership on tradeoff evaluations. Provide strategies for identifying proper program gap funding avenues for high priority initiatives and transformational efforts.• Provided performance metrics and recommendations to ensure the right information is being briefed to OS senior executive leadership.• Collaborated across the organization to develop and deliver consolidated training approach. Emphasis was placed on range consolidation, gaining efficiencies across like groups, and demonstrated financial savings through detailed analysis.• Served as the Financial Analysis capability team lead for the Decision Analytics (DA) functional group. In this role he was responsible for planning, identifying, and prosecuting DA growth opportunities as well as managing day-to-day operations including interviewing, hiring, training, mentoring, and career development of 6 Booz Allen staff.
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  • Booz Allen Hamilton
    Lead Associate
    Booz Allen Hamilton Jul 2014 - Mar 2016
    Mclean, Va
    Team Lead & Portfolio Manager• Team Lead - Responsible for managing the Office of Facilities & Mission Delivery’s (OFMD) Enterprise Program Office (EPO). Managed a diverse team of 15 contractor FTE including multiple subcontractors on a CPAF-Completion CLIN valued at ~$5M/year.• Portfolio Manager - Responsible for managing the OFMD’s portfolio valued at $1.05B annually. • Managed EPO team resources against client delivery needs including all business processes and governance for deployed facilities program managers, data and financial analytics, performance metrics, IT agile development, and time sensitive ad hoc requests.• Project Manager for implementing Portfolio Management best practices, tools, and techniques to include the integration of Oracle Primavera Portfolio Management. Ensures that organization is making decisions aligned to the overarching strategic goals/objectives.• Coordinated and present monthly portfolio management reviews providing analysis of the OFMD portfolio of projects to assist leadership in making data driven decisions. Implemented the use of Tableau for more powerful visualization of complex financial data.• Serves as a strategic consultant to client senior leadership helping them with ad hoc requests and defining ambiguous tasking’s to better analyze and present their strategic direction and objectives to both their workforce and governance boards.• Published OFMD “Guidance on Conducting Business with our Customers” to ensure that all statutory, regulatory, and IC guidance is being followed with respect to the WCF and utilizing customer’s appropriated funding.• Created Alternative Pricing Activity Based Costing Model and implemented realignment of $13M in indirect costs to ensure transparent total cost recovery of independent business lines (rent and professional services).• Interview potential new candidates and make hiring recommendations to Booz Allen leadership and INEZ PMO.
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  • Booz Allen Hamilton
    Lead Associate
    Booz Allen Hamilton Jan 2014 - Jun 2014
    Mclean, Va
    Financial Resource Specialist• Managed a portfolio of 12 classified contracts executed in 7 different war zone and high threat countries valued at $180M per year.• Established standardized processes for financial oversight and implemented project control best practices.• Stood up client’s PMO to provide a more effective management strategy and more streamlined execution of contracts.• Grew financial analysis capability in new client space. Established role as primary POC for all questions related to overall strategic program direction, contract/financial status, and committed, obligated, and expensed levels working with Sr. Mission Leadership.• Implemented records management techniques to ensure that all necessary contractual, financial, and reporting documents were organized and stored in a local repository to prepare office for pending OIG audit.• Established monthly Program Management Review with client’s leadership and developed financial placemat displaying key contractual, financial, and metrics statuses along with suggested risk mitigation strategies, allowing for proactive decision making.• Identified and resolved relevant issues and worked to clean up and close out old contract option years.• Responsible for drafting and updating the 2 largest war zone SOWs that were 5+ years outdated. Identified and collaborated with key stakeholders to right size the program and accurately capture the current scope.• Facilitated the execution of 3 additional task orders for new support in high threat locations. Captured SOW requirements, obtained funding with plans and budget officers, gained FTE increase approvals, assisted CO/COTR in delivering RFP, and reviewed proposals.
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  • Booz Allen Hamilton
    Senior Consultant/Associate
    Booz Allen Hamilton Jul 2009 - Dec 2013
    Herndon, Va - One Dulles
    Global Operations - Finance: Program Business Services• Responsible for managing the Enterprise Enablers Sub-Account in the Security Market/US Government Classified Account (35 contracts with 12 financial analysts valued at $200M in annual revenue).• Served as the subject matter expert to leadership and a mentor to junior staff regarding all financial aspects of contracts and proposals.• Facilitated financial planning for future fiscal years, forecasted for the current, and provided strategic solutions to mitigate risks.• Lead Financial Analyst for the Integrated Enterprise Support (INEZ) program management office valued at $40M in annual revenue.• USGC PBS Lead on the Award Fee Accrual Committee. Work closely with Project Cost Accounting to review updates and monitor accrual rates. Increased leadership’s reliability in revenue and profit forecasts through a robust understanding of the accrual process.• Analyzed monthly planned vs. actual financials to identify trends and quantify their impact on the Market. Research findings were used to fine tune forecasting methodology and reduce variances to +/- $15K while forecasting over $3.2M in monthly revenue.• Facilitated bi-monthly Program Management Review between leadership, program managers, and financial analysts to discuss contract status and determine strategic moves to increase footprint in market space.• Identified deficiency in subcontractor invoice reporting capability. Presented business case and received approval to work with the Hyperion/Cognos development team. Collaborated to create logistics of report, test with sample groups, and socialized the capability.• Managed day-to-day operations including training, mentoring, and career development of 4 Senior Consultants.• Interviewed potential new candidates and make hiring recommendations to PBS leadership.
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  • Deloitte
    Senior Analyst
    Deloitte Jan 2008 - Jul 2009
    • Produced quarterly financial statements for the Federal Bureau of Prisons (BOP), with all statements receiving a clean audit opinion.• Used analytical skills to research, identify and resolve accounting discrepancies between financial management systems and institutions to ensure accuracy of financials produced during quarterly statements.• Decreased deliverable time and increased accuracy on monthly expense reconciliation, operating lease liability, quarterly Department of Justice transactions reconciliation, and the intra-governmental activity schedule by automating processes with MS Access and Excel.• Utilized Access to assign and reconcile trading partner assignments for general ledger data, eliminating more than 50 hours of work.• Analyzed operating lease agreements and their corresponding payment schedules to track and report operating lease liability.
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  • Ameriprise Financial Services, Inc.
    Paraplanner
    Ameriprise Financial Services, Inc. May 2007 - Dec 2007
    Bel Air, Maryland
    Internship that continued into my last year of college. In this role, I would analyze client data including; net worth, cash flow, assets/liabilities, investment strategies, and retirement/protection/estate planning. Created financial plans for client presentations and made recommendations to my advisor based on the client’s risk tolerance, asset allocation, and securities research.
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Jon Lacroix Skills

Microsoft Excel Microsoft Office Microsoft Word Powerpoint Development Ms Project Outlook Lotus Notes Project Finance Financial Forecasting Revenue Forecasting Budget Process Budget Reconciliation Department Budgeting Budget Monitoring Expense Budget Management Hyperion Financial Reporting Studio Cognos Vba Microsoft Sql Server Data Analysis Leadership Project Management Analysis Program Management Financial Analysis Business Analysis Business Process Improvement Strategic Planning Strategy Management Access Finance

Jon Lacroix Education Details

Frequently Asked Questions about Jon Lacroix

What company does Jon Lacroix work for?

Jon Lacroix works for Salesforce

What is Jon Lacroix's role at the current company?

Jon Lacroix's current role is Account Partner Director, Intelligence Community Services at Salesforce.

What is Jon Lacroix's email address?

Jon Lacroix's email address is jo****@****ail.com

What schools did Jon Lacroix attend?

Jon Lacroix attended Virginia Tech - Pamplin College Of Business, Virginia Tech - Pamplin College Of Business.

What skills is Jon Lacroix known for?

Jon Lacroix has skills like Microsoft Excel, Microsoft Office, Microsoft Word, Powerpoint Development, Ms Project, Outlook, Lotus Notes, Project Finance, Financial Forecasting, Revenue Forecasting, Budget Process, Budget Reconciliation.

Who are Jon Lacroix's colleagues?

Jon Lacroix's colleagues are Matteo Lanzone, Mary Mamone, Christopher Ledesma, Mritunjaya Pancholi, Megan Brown, Jorge Collado Mendiola, Taylor Anderson.

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