I am a highly motivated, focused, organised and qualified Private Banking & Wealth Management professional, with extensive experience and expertise in financial services over the past 37 years. I have extensive expertise within the areas of operational risk, risk mitigation, mortgage and investment advice, and quality assurance, working with Coutts & Co, and the wider Royal Bank of Scotland Group, for the past 30 years.I am a committed, enthusiastic individual who thrives on delivering results on time and to the highest of standards, blended with the ability to adapt, with ease, to continually changing regulatory and business environments. A strong self-starter, I am dedicated to outperformance, and always prepared to challenge with rigour, to solve problems, offer alternative solutions, resolve issues, and to maximise appropriate outcomes.I possess the following Key Skills:• Strong analytical skills, encompassing the ability to identify and analyse and interpret information, to interrogate data, enabling consistently, as a consequence, to make sound and considered decisions/recommendations. • Extremely effective communicator, both verbal and written, with strong and broad experience of the methods of sound delivery of coaching and mentoring to colleagues with diverse experience levels, building trust, and enabling aligned staff to succeed• Highly skilled and proven ability in working with and managing teams and their performance• Proven ability to embrace, deliver and drive through change in a highly regulated environment, always seeking to learn and develop and to adapt in an appropriate, goal driven manner• Relentless attention to detail and adherence to deadlines.