- Ensuring passenger's safety and comfort from boarding to arriving at their destinations- Providing exceptional inflight service such as food and beverage services, be available for passenger's requests, and attending to individuals needing special assistance including unaccompanied minors, individuals with a disability, and the elderly- Performing safety duties such as pre-flight safety checks, providing passengers with information regarding safety guidelines to be followed while onboard and necessary actions during emergencies- Communicating with ground staff (customer service agents), inflight team (pilots and flight attendants) to ensure the smooth operations- Responding to onboard medical situations- Implementing the company's core 4 values: Safe, Caring, Dependable, and Efficient

Specializes in getting clients out of pain and back to peak performance through Deep Tissue massage, Swedish massage, Sports massage, and Trigger Point therapy.

-Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance.-Attracted customer interest by building interesting displays and skillfully arranging merchandise. -Answered customer questions based on extensive knowledge of product, market, and competitors.

-Satisfied passengers with exceptional service and efficient routes.-Protected passengers with continuous monitoring of road conditions and everyone in vehicle.-Gave customers excellent first impressions with consistently clean and maintained vehicle.-Traveled diverse terrain and roadways operating vehicle at variable speeds in dynamic weather and traffic conditions.-Inspected and maintained vehicles, including verifying adequate fuel supply and oil level, and monitoring functionality.

-Demonstrated enthusiastic public relations to attendees to ensure satisfaction while working at different venues & working with different people every event.-Improved overall quality of customer service team by training and mentor junior staff.-Identified and resolved customer issues to secure customer loyalty, optimizing return business.-Maximized satisfaction by anticipating guests’ needs and consistently offering expert support.

-Handled 80+ calls each day, skillfully managing multi-line telephone system to answer questions, route calls, and take messages.-Improved customer relations with exceptional support for every short- and long-term requirement.-Developed and maintained productive internal and external relationships.-Approached and solved work problems with initiative and knowledge of operations.

-Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.-Participated in life-saving measures, including defibrillation and cardiopulmonary resuscitation.-Maintained full compliance with legal, health, and safety regulations.-Served customers by going above-and-beyond to offer exceptional support for all needs.

-Kept impeccable administrative and financial records, verifying transactions and updates.-Assisted guests with entertainment desires, recommending establishments, setting up reservations, and coordinating transportation.-Optimized daily plans based on master schedule of arrivals, departures, and group stays.-Delivered personalized, memorable, and positive guest experiences with every interaction.

-Inspected, tested, calibrated, certified, diagnostic evaluated, troubleshooted, repaired/replaced, assembled and disassembled of all AFE Equipment for aircrew operating C-130, HH-60, F-15, F-16, F-22, and F-35.- Performed quality assurance inspections on all AFE equipment.- Insured aircrew members are trained and proficient in use of all applicable emergency equipment.- Ordered and maintained all supply order logs, inventories, and bench stock items needed for AFE equipment.- Received, updated, and briefed all shop personnel on latest technical order changes.- Maintained AFE Inspections record database.- Utilized knowledge and skills to plan, accomplish, and maintain functional shop maintenance program.- Determined approaches, methods, and course of action required to accomplish the mission of the shop in an effective and efficient manner.- Implemented safety requirements and ensures mechanics use appropriate safety equipment.-Responsible for Aircrew Flight Equipment worth $3 million in various equipment to include chemical/ biological warfare protective gear for aircrew.-Maintained inspected AFE to include oxygen mask, emergency signaling and communication devices.-Performed pre flight and post flight inspections on AFE equipment.- Determined problems and feasibility of repair or replacement related to inspecting/repairing fabric, protective clothing, floatation equipment and parachutes. -Taught graduate level courses providing the world's most advanced training in weapons and tactics employment to officers of the combat air forces.