Performance Measurement And Management Systems Officer
Fleet Maintenance Facility Cape Scott
Halifax, Canada Area
- Develop, implement, and evaluate financial, process, customer, and training/development performance measures (KPIs) to assess and improve the overall business productivity of the East and West Fleet Maintenance Facilities, the largest ship repair facilities in Canada- Via SAP products (ECC, BW, Business Objects) conduct research and development, and implement new business analytic solutions to best optimize key service delivery issues such as risk management, backlog management, workforce productivity and scheduling - Perform quantitative and qualitative analysis on customer feedback and provide senior and mid-level managers recommendations, possible solutions, and implementation strategies