Jonathan Lee, Mba Email & Phone Number

Arlington, VA, US

Mclean, Virginia, United States

• Head of checking eligibility for consumer bank
• Owned the first-party loss risk program for ~20MM consumer deposit accounts. Scope included fraud across all channels, charge-off losses, identity theft, risk mitigation strategies, predictive model management and data.
• Increased 360 Checking approval rate by >10% while maintaining per account loss
• Led eligibility policy in-market testing agenda. Discovered profitable segments at margin for incremental approval, leading to the approval rate jump
• Built and managed a team of analysts, maximized their work output and job satisfaction by providing support and coaching, empowering with ownership and setting well-structured routines

Mclean, VA

• Strategy and analytics lead for Digital Account Opening platform development and rollout
• Made business case and secured leadership approval
• Developed real-time identity verification and credit risk assessment capability using external data and internal risk model
• Created application decisioning policies balancing sales growth and risk exposure
• Defined functional requirements for product management team
• Designed multi-phase pilot launches and channel-specific rollout plans, and saw them through execution

Richmond, Virginia Area

• Developed and rolled out marketed rewards upgrade program for Spark Business Credit Cards, targeting existing 1.5% reward customers who would be better served with 2% reward program

Richmond, VA

• Lead analyst for transaction fraud defense team
• Managed transaction fraud defense suite for ~70MM credit card accounts
• Identified 20+ emerging fraud trends by analyzing transaction patterns. Created effective defense against those trends with customized real-time authorization strategies
• Created customized authorization approval policies for heavy spenders, lowering transaction decline rate by >5 bps
• Reduced false-positive declines by 50% during holiday shopping season while maintaining loss rate by developing time-specific authorization strategies

Rockledge, FL

• One of the first 20 employees at Rivian during its founding year
• Developed operation strategy roadmap and the core business case for potential investors

Master Of Business Administration - Mba, Strategic Management

Director's List

Bachelor Of Science (Bs), Mechanical Engineering

Phi Tau Sigma Mechanical Engineering Honor Society