Jon Lester Email & Phone Number

Atlanta, Georgia, United States

Greater Atlanta Area

Coordinate with cross-functional teams to identify process gaps and develop solutions, resulting in, retention, accurate forecasting, and cross-sell opportunities.Developed and maintained relationships with key MSSP partners and clientsManaged daily operations of the Renewal Sales team, including forecasting, quoting, and complex deal solutions.Developed and implemented strategies to optimize renewal sales

Greater Atlanta Area

Dell SecureWorks is a pure-play security solutions provider, specializing in Managed Security, Security & Risk Consulting, Threat Intelligence and Incident Response solutions. Our Global Headquarters located in Atlanta, GA is where a large amount of monitoring and research is performed while working in tandem with our other US, Europe and Japan offices. Recognized as an industry leader by top analysts, Dell SecureWorks provides world-class information security services to help organizations of all sizes protect their IT assets comply with regulations and reduce security costs.

Alpharetta

• Build relationships with clients to determine additional products and services they need next. • Scheduled coaching calls with Doctors and Staff to review over office challenges, progress, and goals. • Handle inbound phone calls from coaching clients. • Track Statistics and step in with congratulations or problem solving when needed.• Maintain all prospect and client information and communication in an CRM/database.• Help clients by having a knowledge base of our products, service, and advice. • Handle member service requests – basic program information, event dates, training, etc.• Train clients staff on our programs and practice growth tools.• Set goals, create plans to achieve goals and report statistics daily to the manager.• Be the liaison for the clients staff in The U. • Attend U workshops and make face-to-face connections with the teams, answer their questions, and make them feel welcome. • Report to doctors on their staffs progress in The U. Address any concerns or problematic staff. • Hold staff members accountable for turning in their stats, reading & listening to the coaching materials we provide, and staying engaged in the program.

Athens, Georgia Area

As a Community Support Individual my role was to meet with clients associated with Advantage Behavioral Health Systems and help establish and develop their individualized treatment plans in order to help them grow personally and professionally. My duties included medication and symptom education/management, vocational skills development, Social Security benefits submission, budgeting and money management, conflict resolution, basic household maintenance, and GED/continuing education preparation.