Jon Mcelfresh Email & Phone Number

Maintain all aspects of day-to-day branch operations in fleet management, assist with interviews and onboarding process, acquire in-depth knowledge of operations, logistics, facilitate positive employee culture, ensure safety service of fleet, budgets, vendor relations and assure increase in operations performance.Contribute to strategic planning and successful delivery of oversight and product with internal and external partners while maintaining corporate objectives with exclusive contribution to exceeding corporate branch expectations.

Scottsdale, Arizona, United States

Maintain all aspects of day-to-day branch operations in fleet management, vendor relations, acquire in-depth knowledge of operations logistics, assist with interviews and onboarding process, foster positive employee culture and reinforce , ensure safety service of fleet budgets, grow vendor relations and facilitate increase in operations performance. Contribute to strategic planning and successful delivery of oversight and product with internal and external partners while maintaining and exceeding corporate objectives with exclusively increasing branch financial disciplines up 62%.

Tempe, Arizona, United States

Lead consultant instrumental in the delivery of effective process solutions driving productivity up 21% above targeted performance objectives, exceeded expectations in efficiency and accuracy in task management. Frontline engagement expert having developed and maintained exceptional client-centric relations and comprehensive data analysis with query identification as well as the implementation of streamlining department process improvement solutions with a variety of moderate to inordinate complexity. Designated as senior department services resource and pharmacy escalations expert, mentor and lead team huddles. Special projects collaborator, instrumental in a variety of efficient process improvement projects including through the use of OneNote, exclusively developed a corporate approved, quick reference department database resource tool.

Lead consultant instrumental in the delivery of effective process solutions driving productivity up 21% beyond targeted performance objectives, exceeded expectations in efficiency and accuracy in task management.Frontline engagement expert having developed and maintained exceptional client-centric relations and comprehensive data analysis with query identification as well as the implementation of streamlining process improvement solutions with a variety of moderate to inordinate complexity.Designated as senior department services resource and pharmacy escalations expert, mentor and lead team huddles.Special projects collaborator, instrumental in a variety of department process improvement projects including through the use of ‘OneNote,’ exclusively developed a department corporate approved quick reference database resource tool.

Case triage coordinator and grievance & appeals adjudicator implementing expeditious solutions for member and provider initiated disputes within an accelerated, compliance adherence, collaborative environment.Necessitates absolute accuracy in meticulous data analysis in rendering comprehensive determinations.Collaborate in as a designated department expert resource and special projects contributor.

Oversee the adjudication of regulatory and non-regulatory health plan disputesMaintain in-depth analysis and delivery of resources applied towards rendering timely determinations.Team lead collaborating with the department director in the coordination and completion of special projects.Department resource and mentor, lead team huddles and contributor in department meetings.

Department expert in adjudicating disputes, ensuring timely adherence with regulatory notice of decision resolutions.Collaborate with both internal and external business units, tasked with maintaining accuracy in analysis.Collaborator in present trends and emerging issues to discuss, audit and implement process improvements.

Continuing Education, Cpcu Accreditation And Florida State Adjusters License In Progress

Pursuit of Chartered Property Casualty Underwriter (CPCU) professional credential in property and casualty as well as soon pursuing.

Bachelor Of Science, Business Management

General Studies (Core Courses), Core Credits Applied Toward Bachelors Degree