Jon Mchenry Email & Phone Number

Pittsburgh, PA, US

Pittsburgh, PA, US

Durham, North Carolina, US

• Provides the key client relationship to major clients through relationships with key executives and strategic leaders in the client organization.
• Grows revenue by leveraging the full IQVIA portfolio and identifying new business opportunities.
• Co-ordinates the sales, business & service lines at a regional and/or market level to ensure effective execution against client needs and revenue targets.
• Work with multidisciplinary teams to build the solutions for the clients.
• Understands the key priorities of the client and manages the activities of a sales team to develop a strategy for expanding the scope and identifying new business
• Manages the overall relationship to ensure high customer satisfaction with product/service offerings.

Cary, North Carolina, US

• Proactively identify, qualify, and develop both new and existing customers and business opportunities in assigned territory
• Plan and execute presentations with prospective customers in collaboration with SMEs
• Coordinate and drive business opportunities along the sales cycle from lead generation, CDA, RFI/RFP, bid defense, and award, through contract execution
• Ensure and maintain a deep understanding of the market including competitors, clients/leads, and industry trends to appropriately provide services
• Provide guidance and insights into client needs, wishes, and expectations to appropriate leadership, contracts, proposals, legal teams, etc. to ensure winning proposal/bid strategies

New York, NY, US

• Develop relationships, maintain communication, and drive the closure of sales across the mHealth product line with quarterly and current year revenue, sales, and backlog expectations
• Solution specialist for Medidata's Patient Cloud offerings including - eCOA, eConsent, Sensors, and Decentralized Trials
• Assist the Managing Director, mHealth group, and Product marketing organizations to plan and execute relevant and timely marketing activities - such as email campaigns, seminars, case studies, press releases, and white.
• Create customized and direct client-facing presentations, fact sheets, pricing, proposals, and value models

New York, NY, US

• Advise external customers and internal staff on best practices for implementing Medidata’s software
• Work with Project Managers in the translation of customer needs in terms of system functionality to ensure a match between needs and actual system capabilities/limitations
• Work directly with the client to prepare, adapt, or agree on all specifications provided by the client
• Ensure that Clinical Services functions are aligned and meet Project Management timelines and deliverables
• Assist in the scheduling of professional services resources and ensure timely completion of deliverables
• Define and enforce data collection and handling standards on all deliverables to ensure consistency and facilitate downstream processing (e.g., QC testing)

Durham, North Carolina, US

• Oversee the setup, monitoring, and closeout phases of clinical trial software focusing on electronic clinical outcome assessments (eCOA)
• Review and provide feedback on protocols, specifications, project plans, and contracts
• Monitor project timelines and budgets with both internal teams and through vendor management
• Identify and resolve potential study risks, mitigating and escalating as appropriate
• Worldwide travel to clients and sponsors for meetings, presentations, training, and testing sessions
• Develop and improve eCOA software development life cycle through continuous improvement processes

Pittsburgh, PA, US

• Accountable and responsible for delivering software solutions according to line of business and corporate growth goals
• Collect and implement requirements from internal and external sources and translate them into regulatory solutions for global financial regulatory filings
• Provide guidance to ensure product/regulatory requirements are aligned to the strategic model and ever-changing roadmap
• Create solution design specifications and documentation while working on continuous improvement for the processes used
• Configure solutions using internal tools and resources while improving the tools themselves
• Create and execute test cases/scripts with created data to validate new and existing functionalities

Philadelphia, PA, US

• Lead the planning, setup, monitoring, and closeout phases of study management of clinical trial software in electronic clinical outcome assessments (eCOA)
• Monitor crucial study timelines and budget the financial components of each study
• Identify and resolve potential study risks and mitigations, escalating as appropriate
• Aid in design decisions within the software development lifecycle based in Java and other proprietary languages
• Traveled internationally to clients for meetings, presentations, training, and testing sessions
• Manage internal and external negotiations to promote collaboration, fostering a positive team environment, effective communication, and efficient use of resources to meet timelines and contractual obligations

Philadelphia, PA, US

• Developed initiatives and administered operational readiness for the Quality Control Department
• Created test strategies and added design input on company’s initial iOS/Andriod application for personal use
• Additional duties: continued all Coordinator duties, administered client facing on-site User Acceptance Testing, provided administrative duties over Quality Control department

Philadelphia, PA, US

• Managed an offshore testing team working on validation of eCOA software for clinical trials
• Responsible for the quality of over 40 custom configurable software and reporting projects from start of the software lifecycle to close out and database lock
• Created test plans, functional test scripts, User Acceptance Test scripts (UAT), trace matrices and test summaries on a per project basis
• Worked closely with developers and specification authors to resolve design and functional issues
• Additional duties: manual software validation, risk & gap analysis, translation testing, scheduling and budgeting project timelines, change control, training, documentation upkeep, test suite administration, and.

New York, NY, US

• Worked within Global Access Management Operations (GAMO) department
• Assisted with onboarding of applications transitioning from acquisitions to BNYM domain
• Created interactive forms used company wide to gain access to applications
• Assisted with domain integration
• Managed deadlines, communication, training, and documentation

Cheswick, PA, US

• Provided customer support for golf courses using tailored software built on.Net
• Trained and presented software onsite at companies across the United States
• Documented procedures for internal use as well as manuals for customer support
• Maintain SQL database including backups, restores, and server migrations
• Ensured Quality Assurance testing throughout software life cycle

Bs, Information Science

Master Of Business Administration (Mba), Business Administration And Management, General

Graduate Certificate, Statistics