Jon Mcnamara Email & Phone Number

Wokingham, England, United Kingdom

• Implemented Cato Networks SASE Created Business Case comparing multiple solutions with Cato coming out on top Technical project lead in implemented Cato, taking over existing WAN locations connected via VPN with SD-WAN via the Cato Cloud Orchestrated and planned the entire roll out with no pro services Continuously improving implementation, such as implanting VLAN’s and tying into Cambium Switch/Wi-Fi Deployment• Implemented Cambium Networks Enterprise Switches and… Show more • Implemented Cato Networks SASE Created Business Case comparing multiple solutions with Cato coming out on top Technical project lead in implemented Cato, taking over existing WAN locations connected via VPN with SD-WAN via the Cato Cloud Orchestrated and planned the entire roll out with no pro services Continuously improving implementation, such as implanting VLAN’s and tying into Cambium Switch/Wi-Fi Deployment• Implemented Cambium Networks Enterprise Switches and Wireless Networking Designed and deployed a scalable VLAN infrastructure to all sites within the group Closely aligned to the Cato Networks SASE solution for the L3 capabilities, L2 Switches with supporting VLAN’s were ultimately rolled out Guest and Azure captive portals were utilised for specific SSID’s to allow customers and employees BOYD’s Wi-Fi access respectively• Implemented 8×8 Cloud PBX with Teams Direct Routing integration Managed the roll out of 8×8 to all offices Retired old phone systems and contract terminations of old systems, lines etc Implemented and configured QoS & CoS where applicable across the infrastructure as required Fully integrated into Microsoft Teams via Direct Routing • ServiceNow Completed the ServiceNow Admin Course Assisted 3rd party implementation of platform within the business Migrated from Freshdesk to ServiceNow• Litmos LMS Implementation Ran an internal workshop to compare different LMS platforms with Litmos coming out on top• Designed and Deployed our DaaS Deployment Centre for customer focused device deployments Discuss requirements with customer and design deployment as needed Work with SCCM / PDQ / Intune etc to deploy endpoints based on customer requirements Create secure VPN to customer sites as needed for domain join of deployed endpoints Running VMware ESXi Server to run Customer SCCM node for remote deployment within secured network and VPN back to customer Created documentation and process flow• and more... Show less

Wokingham, England, United Kingdom

• Deployed VMware and NetApp infrastructure to support business Worked with partner to implement internal NetApp SAN & VMware infrastructure Used NetApp FlexClone Storage Level Snapshots for internal backups Upgraded system as necessary to meet security needs• Researched, selected and Implemented Freshdesk Helpdesk solution for internal IT Support Ticketing Rolled out across the business Managed and updated where necessary to support the business IT… Show more • Deployed VMware and NetApp infrastructure to support business Worked with partner to implement internal NetApp SAN & VMware infrastructure Used NetApp FlexClone Storage Level Snapshots for internal backups Upgraded system as necessary to meet security needs• Researched, selected and Implemented Freshdesk Helpdesk solution for internal IT Support Ticketing Rolled out across the business Managed and updated where necessary to support the business IT Support• Researched, selected and Implemented Okta SSO within the business Initially deployed as the SSO into Office 365 Added more apps to the platform as we moved more into the cloud Managed the Okta platform and add more functionality/features as needed• Implemented Email Signature Used vbscript to create Outlook Email Signature which is still updated and used today Dynamically creates html signature based on details pulled from AD with various rules depending on AD group membership, Department, among others Logos are pulled from specific location off website so as not to interfere with our general website traffic• Produced a £100k saving to a well-known Serviced Offices organisation by implementing a customised centralised reporting solution based on open source technologies Solution was scalable and was used to replicate to other customers successfully Rolled out on-prem Avaya PBX within the business connecting interoffice communications via MPLS Network to streamline calls throughout the business, adding new offices as necessary• Researched, selected and implemented PPS Vault for secure storage of internal and customer data Manage the platform, upgrading as necessary for security Deploy PPS Client to endpoints as needed via PDQ or RMM• Lead presales and solutions architect for SafeCom print management software solution, deploying in multiple customers and often within tight deadlines• ISP Vendor Management• and more... Show less

Wokingham, England, United Kingdom

• Managed a team of Technical Analysts performing both pre and post sales support roles• Responsible for the day-to-day maintenance of the internal IT Infrastructure and communications capabilities.• Assist in customer demonstrations to help win sales• Installed hardware and software solutions on customer sites• Perform end user training

Wokingham, England, United Kingdom

• Installed customer devices• Managed internal network• Trained customers on devices• Demonstrate devices to prospective customers