Jon Mercer Email and Phone Number

• Interned from May 2010 - September 2010 to gain knowledge and experience for full time role in firm• Full time designer/sales associate - May 2011 - January 2012• Promoted to lead designer/sales associate in January 2012, working for Principle of the firm • Responsible for over 80% of company project sales ranging from $5,000 - $250,000 • Activity involved with the Principle in setting and attaining sales and profit goals• Manage all aspects of landscape design and installation to produce overall customer satisfaction and firm profitability o Analyze leads and initiate customer contact to establish sales opportunities o Conduct site visits for initial evaluation of job specifications o Consult customers on plant selection and design process to meet expectations o Design powerful visualizations by displaying plant, hardscape, and lighting layout presentations o Prepare customer proposals and sales contracts o Negotiate and influence buying decisions with potential clients o Collaborate and communicate customer needs with crews and subcontractors to minimize problems in installation o Produce and submit permits for compliance with municipality regulations o Coordinate dates, installation deadlines, and budget costs with crews, subcontractors and vendors o Supervise jobs from start to completion dealing directly with customers, crews and subcontractors o Organize post-project amendments including plant replacements and job repairs• Focus to improve and build stronger relationships with past and current customers and vendors• Resolve current landscape and design issues to optimize best results for customer as well as the firm• Fulfill company administrative duties such as recruiting, advertising, website design, social media marketing, etc.