Jon Meunier Email & Phone Number

Sydney, New South Wales, Australia

- Lead Standards Australia’s engagement across the Energy, Electrotechnology, Oil and Gas, and Mining sectors.- Manage the proposals for all standard development projects within these sectors to make sure all projects satisfy SA’s quality criteria and provide recommendations to the Net Benefit on the merits of the proposals- Support the delivery of strategic projects such as renewable energy, distributed energy resource integration, electric vehicles, hydrogen, renewable natural gas and biofuels- Act as a gateway to ensure that SA remains connected to existing and new stakeholders to support the standards development program of work.

Sydney, New South Wales, Australia

Partnered with clients and leading a project team to shape leadership and learning programs to maximise alignment to the client culture and goals. Responsible for maintaining client relationships and becoming a subject matter expert on product implementation and roll out.

Sydney, Australia

In this position, I guaranteed the fulfilment of SLAs as the single point of contact for all issues from the client base. Furthermore, I recruited, built, and led a high-performing 8-member team, covering the end-to-end hiring process, job performance, and local HR functions. Selected Contributions:⇨ Following redundancies, performed workload of a 7-member staff team within a deadline-driven environment.⇨ Travelled extensively across the APAC region for face-to-face client meetings to present account data to advance strategic decisions and meet objectives.⇨ Cultivated strong, collaborative relationships with Operations, Technology, Registration, and Accounting departments within BROWZ to achieve client SLAs.⇨ Led comprehensive training of client staff and admin-level users on systems capabilities, procedures and compliance requirements to improve procurement and safety outcomes.⇨ Through location visits, drove significant improvement opportunities to client businesses and sites using the Browz systems.⇨ Initiated a training framework for each new employee to optimise skills levels and further progression within the business.⇨ Transformed client needs into results by expertly managing client concerns or issues with suppliers or groups of suppliers, liaising with Supply Chain Specialists when required.⇨ Mitigated risks and disruptions by creatively troubleshooting technical issues and engaging with the technical support team on daily tickets/escalations.⇨ Steered successful client implementations of the Browz compliance software in accordance with defined project schedule.

London, United Kingdom

I strategically directed a dedicated team to deliver all operational duties within time and budget constraints, covering end-to-end project management of production, manufacturing, and distribution of physical stock. Furthermore, I oversaw key supplier relationships across digital, physical, and theatrical areas of the business. I created and checked metadata for digital files to guarantee accurate information is available for product delivery.Selected Contributions:⇨ Spearheaded 100+ project releases during tenure, according to deadlines and stakeholder needs.⇨ Strengthened quality control of subtitling and AV quality of the films and TV series, identifying and resolving synced audio, skipped frames, and misspelt subtitles. ⇨ Achieved consistent stock levels to meet demand for sales or promotions by coordinating with third party distributor for the company’s website.⇨ Built and strengthened key professional relationships with contacts at iTunes, Amazon, and Google to ensure that titles meet desired release dates.

London, United Kingdom

In this role, I guided the development of special packaging from initial creative meetings and project plan development through to the quotation and manufacturing process with the Production and ISC teams. Furthermore, I established strong communication channels between artwork, sales, and production teams to achieve clarity of information.Selected Contributions:⇨ Accomplished 100% achievement of planned release dates, resulting in client satisfaction.⇨ Steered end-to-end development of special packaging for physical print media for projects, including The Hobbit, Lord of the Rings, Harry Potter, and The Dark Knight Trilogy.⇨ As direct liaison with the clients throughout EMEA territories, as well as licensee teams in Korea, Japan, and Australia, clearly communicated project progress and coordinated timelines, pricing, and logistics. ⇨ Cultivated creativity and out-of-the-box thinking by interfacing with international creative teams, including at Burbank, to pioneer new marketing ideas and packaging designs.⇨ Ensured timely, efficient delivery of premium items, including statues and figurines, from the US and the Far East.

London, United Kingdom

I represented the primary interface with clients for all matters relating to the Manufacturing and Distribution business. Furthermore, I spearheaded end-to-end customer account management, including updating client files, receiving and processing master files and media artwork, resolving customer complaints, checking sales invoices, and issuing credit/debit notes. I also led general stock and order management, ensuring adequate stock levels and the timely processing of orders. Selected Contributions:⇨ Consistently promoted a high standard of accuracy and efficiency to ensure that customers receive products in accordance with the service level agreement⇨ Significantly improved Produce Monthly KPI reporting, including reconciliation and analysis.⇨ Presented monthly/quarterly reports to senior management and directors and attended client meetings to guarantee the fulfilment of SLAs.

London, United Kingdom

I took job bookings and coordinated a team of drivers to collect and deliver jobs in a punctual, cost-effective manner. Furthermore, I strengthened operational efficiency by performing various administration duties, including invoicing and driver pay calculations, as well as credit control and sales support.Selected Contributions:⇨ Guaranteed customer satisfaction and retention by overseeing customer accounts and complaints, as well as establishing creative resolutions to fulfil customer and business needs.⇨ Leveraged attention-to-detail and strong organisational abilities to monitor 60-80 consignments per day, providing live tracking data to a large number of customers.

London, United Kingdom

In this position, I ensured smooth operations and mitigated risks as the primary point of contact for all manufacturing and distribution issues. Selected Contributions:⇨ Chosen to spearhead a 5-member team to deliver the company-wide implementation of innovative new database and computer system.⇨ Optimised employee engagement and performance by directing training for 20 staff members across the customer service and sales department.

City And Guilds Licentiateship Award, Business

The Licentiateship is a work-based qualification, awarded by City & Guilds, which is gained by accrediting relevant management experience.

Ba Management (Hons), Business Studies, 2:1 Hons

Modules including Finance, Operations, Consultancy Skills, Project Management, Strategic Management, International Management.