Jon B. Email & Phone Number

San Antonio, TX, US

Round Rock, Texas, US

• CORE RESPONSIBILITIES:
• Manage the Windows product roadmap to deliver the latest Windows features, focusing on strategic planning and execution for the Windows operating system across the commercial PC portfolio.
• Partner with Microsoft and Dell hardware teams to implement new OS features and ensure strategic objectives are met.
• Lead Windows Go-To-Market initiatives, including short and long-term efforts to implement new AI features.
• Provide expertise and support to sales teams, customers, and senior executives, facilitating knowledge transfer for Windows operating system initiatives.
• Regularly monitor the Windows market, analyze trends, and perform analysis to inform product decisions.NOTABLE ACHIEVEMENTS: ➥ After 18 months, I was promoted to the position of Lead Software Product Manager.

Round Rock, Texas, US

• CORE RESPONSIBILITIES:
• Led a product team that improved the value proposition of PC offerings by establishing strategic partnerships with third-party software companies, including Adobe and Microsoft.
• Define, track, and measure pricing KPIs which provide actionable insights on pricing performance both in a regular reporting cadence as well as on an ad-hoc basis.
• Collect and document the functional business requirements, construct process flow diagrams, and formulate business cases pertaining to the GTM pricing strategy.
• Work collaboratively to support multiple regions including Latin America, Europe, Asia, and Middle East.NOTABLE ACHIEVEMENTS: ➥ Introduced a new 3-month Microsoft 365 subscription offer in the U.S. consumer market.

US

• CORE RESPONSIBILITY
• Part time adjunct professor of sociology at Northeast Lakeview college and Palo Alto college.NOTABLE ACHIEVEMENTS:➥ Facilitate in person lectures for Introduction to Sociology 1301➥ Facilitate online learning for.

San Antonio, Texas, US

• CORE RESPONSIBILITIES:
• Manage consent order reporting lifecycle from ideation to launch.
• I lead two agile teams, comprising of 16 employees both offshore and domestically, responsible for fulfilling reporting obligations set forth by the Office of the Comptroller of the Currency, Consumer Financial.
• Develop product roadmaps in partnership with development teams to implement the product vision and inform our development teams about the challenges that need to be addressed.
• Facilitate user acceptance testing and migration to QA and production environments.NOTABLE ACHIEVEMENTS:➥ Minimize reliance on third-party consultant labor through cross-training and reassigning tasks among internal.

San Antonio, Texas, US

• CORE RESPONSIBILITY:
• Conduct monthly business reviews to share findings and recommendations with Product Managers and Executive Level Management.
• Own the monthly forecasting process to support our quarterly and annual financial planning.
• Translated data into executive white paper communication to assist executives in quickly understanding the business problem and recommendations.NOTABLE ACHIEVEMENTS:➥ Present and lead our monthly and annual forecasting.

Minneapolis, MN, US

• CORE RESPONSIBILITY
• I was tasked with implementing and performing regular maintenance on all Microsoft Visio decision trees, which were integral to our claims filing process.
• Coordinate and collaborate with other departments as necessary to continuously refine third-party billing processes, ensuring accuracy that contributes to departmental efficiencies and increased revenues.
• Educate members about the latest and verified information on insurance policies.
• Acquaint the team with customer requirements, detailed specifications, and the creation of new procedures and benchmarks to enhance job performance.NOTABLE ACHIEVEMENTS➥ Successfully oversaw multiple Lean Six Sigma.

San Antonio, TX, US

• Assisted professors with quantitative and qualitative analyses, which involved offering insights into statistical data, cleaning data for errors, and recoding variables.
• Act as a mentor to undergraduate students within the sociology department.
• Serve as an adjunct substitute in undergraduate sociology courses.

Master Of Science (Ms), Industrial Sociology With A Concentration In Quantitative Research

Bachelor Of Arts - Ba, Economics