Jon Minton Email & Phone Number

Northbrook, Il, Us

Gather, review and evaluate information on questionable claims for a company that specializes in providing property and casualty insurance products for companies in the motor carrier industry. Conduct investigations to secure documentation and material evidence needed to make informed claims decisions. Interview and record statements of insureds, claimants, police and witnesses. Retain and communicate with forensic experts. Report questionable claims to the National Insurance Crime Bureau and law enforcement. Revised the Special Investigations criteria regarding assignment of questionable/potentially fraudulent claims to the Special Investigations Unit. Handle first-party claims involving damage to insured vehicles; assign damage appraisers, review/approve auto damage estimates, and evaluate/negotiate vehicle total losses.Managed up to five claims representatives. Reviewed new claims assigned to representatives; directed claims handling process to ensure proper handling of potential coverage issues and liability resolution. Approved claims payments/resolution; directed investigations of suspicious/fraudulent claims. Interviewed and provided feedback on potential new hires. Revised the company’s new hire manual and provided training for new claims representatives. Conducted quarterly performance audits and submitted quarterly evaluations; provided recommendations for performance improvement.

Reviewed and evaluated claim and underwriting information to identify appropriate investigative strategies. Conducted investigations of unusual, questionable or suspicious claim activity; provided investigative reports. Identified fraud schemes and trends to develop proactive responses and communication. Interviewed parties and consulted with forensic experts. Reported questionable claims to NICB and law enforcement. Trained new field investigators. Examinations Under Oath. Played a key role in the 2008 Midwest SIU budget request/submission. Nominated for Midwest Region Special Investigator of the Quarter.

Reviewed and evaluated claim and underwriting information to identify appropriate investigative strategies. Conducted investigations of unusual, questionable or suspicious claim activity; provided investigative reports. Identified fraud schemes and trends to develop proactive responses and communication. Interviewed parties and consulted with forensic experts. Reported questionable claims to NICB and law enforcement. Trained new field investigators.

Municipal Police Officer Duties-Field Training Officer-Emergency Response Team member-1996 Community Service Award- 1997 Officer of the Year Award