Manage a team within the North America GTM & Transformation team focused on supporting the N.A. Sales organization with- Customer & market insights- Leadership strategy forums- GTM strategy- Investment strategy - Business analysis & insights - Business planning - PMO/change management

- Drive sales forecast management processes, including weekly forecast calls to track status, coordination of monthly forecast submissions, preparation and presentation of monthly and quarterly executive business reviews- Define and implement performance metrics and targets, derive insights into the health of the business,

Manager - Business Operations and Planning- Lead all aspects of annual go to market model for the sales organization, including resource modelling and allocation, budget and quota planning, sales compensation planning and design.- Lead strategic analysis of sales pipeline and participation, including creation and implementations of metrics, trends and projections, and executive presentations

- Sales planning and readiness- Sales productivity- Sales coverage model and staffing- Growth and readiness initiatives

Collaborate with WW TS Sales Go-To-Market leaders, TS Global/Region leaders, and project teams on strategic initiatives that drive growth, operational improvements, process changes, platform improvements, and policy changes affecting TS Sales employees• Manage elements of FYE sales readiness for TS Sales WW in partnership with Sales Comp, Region Sales Ops, Finance, Portfolio and other TS Business functions• Communicate strategic process decisions and plans, program status, and issues and workarounds in order to achieve alignment with the top level of the business, function, or region• Lead programs with significant complexity and risk, provides feedback on programs, and conduct post-project evaluations• Represent the needs of the TS business, Sales function, global or region needs on an ongoing basis to drive process improvements• Lead & contribute to process/program development and strategy development on a global and/or business-wide level

Lead the capabilities development and implementation for the Sales Process Transformation (SPT) program across AMS TS Sales. Partnered with the AMS SPT Program Manager to successfully deploy SalesForce.com tool and supporting processes to AMS TS Sales. Key Accomplishments * Represented TS Sales requirements into key capability areas to ensure the tools and processes met the needs of AMS TS Sales. * Lead development, testing, and deployment of core TS Renewal Sales capabilities * Defined and implemented business processes and metrics related to TS Sales usage of SalesForce.com * Conducted sales rep and manager training and MOC sessions in support of SFDC deployments

Managed sales operations and business planning for the US TS Support Sales organization. This function served as a partner and consultant to the Sales Leadership team by producing deliverables, analysis, and ideas which drove improved actions resulting in increased business growth, operational excellence, and sales productivity. Key Accomplishments * Lead fiscal year planning and quota deployment for the US TS Support NB & Installed Base sales teams * Partnered with other members of the AMS TS Sales Operations team to implement processes related to pipeline management and forecasting * Served as AMS TS Sales lead for numerous strategic business initiatives such as PROP, RAPID, 3PAR Installed Base integration, Navigate for Success, etc. * Managed sales operations for ES to TS Strategic Sales team and ES Installed Base business Jon Morrison

Managed sales operations business planning for US TS Inside Installed Base Sales organization. Key Accomplishments * Partnered with Sales Leadership and Operations to build and expand the US Inside IB sales organization * Designed and implemented sales metrics that became the foundation for individual, manager, and organizational performance measurement * Designed and implemented sales tools for management of high volume contract renewal sales business, including pipeline management and performance tracking and reporting.

Lead and contributed to critical programs and initiatives which increased sales results and improved efficiency and sales productivity across AMS TS Sales, with primary focus on TS Annuity Sales. Key Accomplishments * AMS Sales lead for Siebel Agreements program for renewal sales pipeline management * Implemented numerous Sales programs including HPSIC Excel Contract tool, ASMP renewal migration project, Support Contract Assistant renewal management tool, etc. * Served as Sales Integration Lead for EYP acquisition program * Implemented an outsourced model for low‐end renewal sales with Service Source International, and served as the HP Relationship Manager during the engagement

Managed business planning and operations for US TS Renewal Sales organization. This role partnered with sales leadership and supporting organizations such as Customer Operations, IT, and Marketing to develop and grow the RACE sales model and renewal sales team. Key Accomplishments * Developed and implemented repeatable processes, operational reporting, and performance metric reporting for the RACE sales motion * Implement and evolved tools to support the operational efficiency of the RACE sales motion * Provided leadership for the development and implementation of the SCA eRenewal tool and supporting sales and business model * Receive TSG MVP award in 2002 for contributions to the results of the RACE Renewal Sales team.