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Information Technology, electronics, & education professional with experience in IT administration, instruction in secondary and post-secondary programs, web development, technical writing & management.
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Network EngineerBoston Helpdesk Sep 2014 - PresentBoston, Ma, UsSummaryResponsible for network engineering and administration for enterprise clients including administration, planning, implementation and maintenance of network equipment and services.Accomplishments* Implementing solutions to improve security, reliability and scalability* Designing systems to provide service monitoring and incident response* Providing SME guidance for network upgrades and installations* ISP service migration, Active Directory redesign, replacement & upgrades of servers, network infrastructure, wireless systems and SSL/IPSec VPNs.Skills* Supervisory systems (SSH/Telnet), SNMP/Syslog/sFlow/Netflow/Perfmon/Wireshark/iPerf* Redundant & HA systems - HSRP/VRRP/GLBP/FHRP/stacking/LAG/teaming/Cisco Stackwise* Documentation of network topologies and IPAM* VLAN configuration for wireless/data/voice/video and security/performance optimization* Full stack network analysis and optimization* Cisco/Dell/HP switches/routers* Fortinet/Cisco/Sophos/SonicWall UTM & firewall administration* SonicWall SSL VPN appliance configuration* Cisco/Fortinet/Sonicwall IPSec VPN* Sonicpoint/Meraki/Cisco/Ubiquiti/Ruckus 802.11 a/b/g/n/ac* AppRiver/Mimecast email services (encryption, archiving, availability)* Riverbed caching and WAN optimization appliances* Kemp web application load balancers* Windows 2008-2016 based HP/IBM/Dell servers* Hyper-V and VMware virtualization* QoS traffic prioritization and application bandwidth management* Dell EqualLogic iSCSI SAN storage* AD & group policy planning and management* Microsoft SQL Server 2005 - 2016 administration with clustering* Microsoft IIS 6 - 7.5 web server administration with web farm clustering* Microsoft Exchange 2003 - 2016 administration* Network services (DHCP, DNS, DFS, FTP, SMB / printing, WSUS, AV)* Security (IDS/IPS monitoring & configuration)* BackupExec/Unitrends/SSR/Veeam backup systems* MaaS360 MDM configuration* MSP tools including LabTech RMM and ConnectWise PSA -
Adjunct FacultyKennebec Valley Community College Jan 2003 - Jun 2015Fairfield, Maine, UsResponsibilities for all aspects of course delivery for online, hybrid and classroom based certification and college credit courses in the Applied Electronics & Computer Technology (AECT) department. Typical tasks include creation of courses of study, lesson plans, instructional aids and content, assessments and rubrics. This position also requires delivery of content and assessment of students. Examples of certification courses & training include:* Cisco CCNA* Cisco CompTIA Server+* CompTIA A+ certification preparation* ETC210 - Web Applications* ETC211 - Network Operating Systems* ETL113 - Direct Current TheoryCourse delivery has included classroom based, hybrid and online formats. Classroom courses have included extensive supervised lab activities. Hybrid and online courses have been delivered using WebCT/Blackboard, Moodle and TestOut systems along with supplemental independent study labs and training materials provided. -
Assistant Network AdministratorWaltham Public Schools Oct 2012 - Aug 2014This position required daily supervision of network operations as well as diagnostics and remediation, planning, and implementation tasks.* Telecommunications administration of fiber WAN & copper LAN physical infrastructure* Performance baselines and monitoring using consoles (SSH/Telnet), SNMP, Syslog, sFlow, Perfmon, Wireshark / Pcap, WhatsUp Gold* Equipment, software and service lifecycle planning* HP L3 switching & routing management* Fortinet firewall administration* Sophos and Lightspeed web and email appliance administration* Peplink load balancer management* Windows 2003-2012 based HP and Dell servers* VMware HA cluster management* Dell EqualLogic and EMC iSCSI SAN storage* AD & group policies* Network services (DHCP/IPAM, DNS, IIS, SQL databases, Exchange, WSUS, AV)* Security (IDS/IPS monitoring & configuration)* Aruba controller based WLAN management* WDS and DeployStudio imaging management* BackupExec backup systems* Siemens digital & analog phone systems
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Technical Coordinator, InstructorWaldo County Technical Center Apr 2004 - Sep 2012UsInstruction and management of the Computer Technology and Networking Technology courses. These courses train students who are preparing for careers in the technology industry by offering training for the CompTIA A+, Network+ and Security+ certifications, Cisco CCNA certification, college preparation through coursework and dual-enrollment agreements, and mentoring through practical service experiences.Technical supervision, planning and implementation of network hardware and software for the school. Specific duties include:* Windows Server 2003/2008 administration* Website administration* Backup system management* Administration of web, email, FTP, VPN, network storage and printing services* Client support for Windows and Apple computer users* Training and documentation to support network services -
Web Development ConsultantConsultant Jan 2005 - Aug 2011Web design & development services. Clients include schools and school consortiums needing web development assistance and recommendations for content management. * Small network WAN/LAN administration. Clients primarily include small businesses.* Technical writing services. Clients include schools and school consortiums needing documentation, tutorials or training materials for technology subjects.* Install and set up CMS such as Drupal, Wordpress, Moodle.* ASP.NET and PHP site development and maintenance* Version control with Git, Subversion* Microsoft SQL Server and MySQL database setup and administration
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Technical SupervisorMainely Wireless Repair Jun 2003 - Dec 2003As the lead technology representative for this startup company, I supervised the operations for the department in this startup company.* Managed the business computer network.* Performed electronic equipment repairs.* Consulted with President and Vice President to make technology service recommendations.* Worked with customers to determine service needs.
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Technical Support SpecialistOccupational Health Research Mar 2002 - Jun 2003Remote and phone based technical assistance for customers using the company's medical transaction software systems.* Diagnosing and resolving network, database, application, system, and user issues..* Communication with developers about the status of feature requests, bug reports or site problems.* Managing the technical support intranet web site to maintain resources for the department.* Assisting with UI, database and server scripting web development for the company internet and intranet sites.
Jon Morrison Skills
Jon Morrison Education Details
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Thomas CollegeComputer Technology Education -
University Of Southern MaineTechnical Education -
Kennebec Valley Community CollegeNetworking
Frequently Asked Questions about Jon Morrison
What company does Jon Morrison work for?
Jon Morrison works for Boston Helpdesk
What is Jon Morrison's role at the current company?
Jon Morrison's current role is Network Engineer at Boston HelpDesk.
What is Jon Morrison's email address?
Jon Morrison's email address is jm****@****sln.net
What schools did Jon Morrison attend?
Jon Morrison attended Thomas College, University Of Southern Maine, Kennebec Valley Community College.
What are some of Jon Morrison's interests?
Jon Morrison has interest in Origami, Chinese Language Studies, Technology Trends And Methods, Web Development, Education, Hiking, Biking, Science And Technology.
What skills is Jon Morrison known for?
Jon Morrison has skills like Windows Server, Network Administration, Technical Support, Networking, Servers, Hardware, Active Directory, Troubleshooting, Computer Hardware, Firewalls, Vpn, Cisco Technologies.
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